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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,243 Reviews

4,243 Reviews of Lou Sobh Honda - Service Center

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October 31, 2024

Service Dept. Performed first service on my Pilot. They finished quickly and my service rep was very helpful and friendly. Very happy with the service. More

by green_brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 31, 2024 -

Lou Sobh Honda responded

Thanks for the 5-star review! We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future!

October 30, 2024

Ryan was very helpful and handled all of my concerns promptly. It is always a pleasure doing business with him. More

by reedbrendan0174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

As always they did a great job on my regular service on my vehicle. Jimmy explained everything and my car was ready in a timely manner. More

by LISAMARIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Lou Sobh Honda responded

Glad we could get you out quickly and on your way. We will pass the compliment along to Jimmy and the team. Thanks for choosing Lou Sobh Honda!

October 30, 2024

Check in process was excellent. Used shuttle service to and from dealership and it went well as well. Now waiting for follow on parts that were ordered. More

by jbjohns39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name. Sorry!
Oct 31, 2024 -

Lou Sobh Honda responded

Thanks for your patience! We appreciate your review and thank you for being a loyal customer.

October 30, 2024

John recommended that fluids be exchanged for our brakes and cooling system, both of which were due at 45K miles. In addition the service department changed the battery on our key fob as it was getting low More

by BOBPROTZMAN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Goode
October 29, 2024

Rashid Khan was very receptive and provided very good input. Very Happy with the service provided. More

by tdoja
Recommend Dealer
Yes
Employees Worked With
Rashid Khan
Nov 20, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 29, 2024

Just dropped in to see if they had time to change the oil in my CRV. Got that taken care of plus tire rotation and was out within an hour. Not bad for a Monday!! More

by Countrygirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Lou Sobh Honda responded

Thanks for the 5-star review! We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future!

October 29, 2024

Love the service dept here. Very efficient and thorough. And they had a bonus of Krispy Kreme Donuts inside!! John is always very helpful. More

by jtownley4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
October 28, 2024

We always get great service from Heather and the team at Lou Sobh Honda! We bring all of our vehicles here. More

by equeen8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Lou Sobh Honda responded

We will be sure to pass the compliment along to Heather. Thanks for the kind review. We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future.

October 28, 2024

John helped me and he was exceptional. I met another great employee who helped me feel more welcome. Truly exceptional customer service. More

by andrewjamesqueenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Oct 28, 2024 -

Lou Sobh Honda responded

Thanks for the review. We will pass the compliment along to John and the team. We really appreciate you and look forward to serving you again in the future.

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