Back

Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,309 Reviews

4,309 Reviews of Lou Sobh Honda - Service Center

Sort by
November 02, 2024

Very unhappy with how they responded to my air conditioner issue. Treated me like I didn’t know how to work the unit and that’s why it wasn’t cool! Still isn’t cool but I’ve been done this way at More

by swilloughby99
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Lou Sobh Honda responded

Good Afternoon Sorry you are still having A/c Issues, Please contact us and we will be glad to see if we can help. Please contact me directly @ dwikle@ lousobhhonda.com or 678-679-7278 direct David Wikle Service director

November 02, 2024

Heather was great! She kept me updated whenever she got new information on my Pilot! She had numerous techs working on it to try to figure out what the problem was. Hea More

by AIMEEFRUSCIENTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Very knowledgeable and helpful representative. He provided me with everything I needed to know to take care of my SUV. He informed me of previous issues I have had with my tires in the past and an More

by bestservicereceived
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

I’ve been working with Heather for several years and she has been great! My odyssey has 150,000 miles on it and is still running well! Honda is a great product and I like knowing I’m getting Honda parts an More

by ANNHOLLISFULLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Anthony Attanasio is Always helpful ,extremely knowledgeable and always going the extra mile. Anthony is an asset to the Honda Dealer ship... More

by ruben65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony From Service Department
November 01, 2024

I was hrilled with the speed and customer service for my repair. I was excited to get a loaner vehicle during my service. More

by bryan2464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Goode
Nov 01, 2024 -

Lou Sobh Honda responded

We are so happy that we could get you in and out quickly! We appreciate your review and look forward to serving you again in the future.

October 31, 2024

Service Dept. Performed first service on my Pilot. They finished quickly and my service rep was very helpful and friendly. Very happy with the service. More

by green_brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 31, 2024 -

Lou Sobh Honda responded

Thanks for the 5-star review! We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future!

October 30, 2024

Ryan was very helpful and handled all of my concerns promptly. It is always a pleasure doing business with him. More

by reedbrendan0174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Check in process was excellent. Used shuttle service to and from dealership and it went well as well. Now waiting for follow on parts that were ordered. More

by jbjohns39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name. Sorry!
Oct 31, 2024 -

Lou Sobh Honda responded

Thanks for your patience! We appreciate your review and thank you for being a loyal customer.

October 30, 2024

As always they did a great job on my regular service on my vehicle. Jimmy explained everything and my car was ready in a timely manner. More

by LISAMARIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Lou Sobh Honda responded

Glad we could get you out quickly and on your way. We will pass the compliment along to Jimmy and the team. Thanks for choosing Lou Sobh Honda!

...
56
...