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Lou Sobh Kia

Cumming, GA

4.7
1,240 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,240 reviews

November 19, 2025

Matt was best He just was a best sales manager He was quick responsible customer friendly he just was a best sales manager i will like to deal with him again More

by suckchonghong
Recommend Dealer
Yes
Employees Worked With
Matt Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Harvey
November 19, 2025

Very clean and organize, everyone that works there are very nice and professional great place. More

by emilygomez2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zorro
Nov 25, 2025 -

Lou Sobh Kia responded

Thank you so much for your 5 star feedback! Welcome to the Lou Sobh Kia family!

November 18, 2025

I always bring my Sorento in for service at Lou Sobh Kia . Jeremy Crawford is my service advisor. He is always on top of his game. He does a great job and cares about the customer and service. More

by SHERNANDEZ0430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford
Nov 26, 2025 -

Lou Sobh Kia responded

Thank you for your 5 star review! We are proud to have Jeremy on our team and appreciate your loyalty! We look forward to helping you again in the future!

November 18, 2025

Took care of all my service issues fast. Glad I can go to a Kia dealer close to my home. More

by Ginny Ellison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Britt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harald Hagen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Lou Sobh Kia responded

Thank you Ginny for your 4 star review, feel free to reach out to us to let us know how we can improve to 5 stars! We are happy to be your choice of service for your vehicle!

November 17, 2025

Another great service experience at Lou Sobh Kia. Oil change was completed in less than an one hour and my vehicle was returned cleaner than when I brought it in due to the complimentary car wash. More

by robert.klein42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Nov 25, 2025 -

Lou Sobh Kia responded

Thank you Robert for your 5 star review! We appreciate your repeat business and look forward to helping again in the future!

November 15, 2025

The team at Lou Sobh Kia are always very courteous, professional and friendly. This dealership is my number 1 choice for my vehicle needs. More

by drivera0805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2025 -

Lou Sobh Kia responded

Thank you for your 5 star review! We appreciate your loyalty and look forward to helping you again in the future!

November 14, 2025

Service work was completed very quickly. I had arrived earlier than scheduled appt. & they were able to get my car taken car of sooner. More

by Mopargrl69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2025 -

Lou Sobh Kia responded

Thank you for your 5 star review! We value your time and aim to get your vehicle serviced as quickly and properly as possible!

November 14, 2025

Thanks for great service always choose Lou Sobh Kia for trade ins and services. Been with them since 2017, keep up the great work: More

by alvertishattley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Lou Sobh Kia responded

Thank you so much for your loyalty! We appreciate your 5 star feedback and look forward to helping you again in the future for all your vehicle needs!

November 14, 2025

This dealership friendly people, very good selection, and clean waiting areas! Free popcorn after 11am. More

by jonathonw3
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Lou Sobh Kia responded

We hope you enjoyed the popcorn as much as we enjoyed your company! Thank you for your 5 star review, we look forward to helping you again for all your vehicle needs!

November 12, 2025

Jeremy went above and beyond, always providing a great customer experience Keep the good work Jeremy More

by lino65
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 26, 2025 -

Lou Sobh Kia responded

Thank you for your 5 star review! We are proud to have Jeremy on our team!