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Lou Sobh Kia

Cumming, GA

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Vehicles
4.8
1,101 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,102 reviews

June 28, 2025

They were quick and efficient. However, the services are overpriced and after paying what I did, they failed to reset my oil change notification…so it dings every time I start my More

by suearmiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jun 30, 2025 -

Lou Sobh Kia responded

Thanks for your feedback. We’re sorry to hear about the missed oil change reset and understand how frustrating that can be. We strive to provide great value and service, and we’d like to make this right—please contact us so we can fix the notification for you. Service Manager: Justin Britt- (470)-253-6013

June 28, 2025

Hey everyone Jason was our family salesman. He helped us find the perfect vehicle and the customer service was amazing. Everything was quick and easy. More

by tameajoi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
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Jun 30, 2025 -

Lou Sobh Kia responded

Thanks for sharing! We’re so happy Jason helped your family find the perfect vehicle and made the process quick and easy. We appreciate your kind words!

June 27, 2025

The seller Jason was honest and gave information for choosing the car Bert happy with my decision More

by so.hami10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
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Jun 30, 2025 -

Lou Sobh Kia responded

Thank you! We’re glad Jason was honest and helpful in guiding you to the right car. Enjoy your new ride!

June 27, 2025

Liam was the best! I was in and out. Did most of everything virtually to make the process faster and easier for us both. The finance side was amazing as well. I highly More

by ashleydubose88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam, Nathan
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Jun 30, 2025 -

Lou Sobh Kia responded

Thank you! We’re thrilled Liam made your experience fast and easy, and that you love your new Kia. We really appreciate your recommendation!

June 27, 2025

zorro was very informative and found a car that i wanted at a great price More

by rlben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
zorro
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Jun 30, 2025 -

Lou Sobh Kia responded

Thanks for the shoutout! Glad Zorro could help you find the perfect car at a great price. Enjoy it!

June 27, 2025

Loved the choices and inventory you had in stock. The salesman made everything easy as well. More

by greg_blitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 30, 2025 -

Lou Sobh Kia responded

Thanks so much! We’re glad you loved our inventory and had an easy, enjoyable experience with our sales team!

June 27, 2025

I was dealing with Christopher Russell for the final transaction. He was very courteous, patient with all my questions and helpful. Chris explained all the features and he also said if I have any issu More

by pmankamat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Chase. Mr. Smith. Mr. Louis.
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Jun 30, 2025 -

Lou Sobh Kia responded

Thank you for sharing! We’re glad Christopher Russell was courteous, patient, and helpful throughout your transaction. It’s great to hear he made sure you felt supported and informed. We appreciate your recommendation!

June 27, 2025

Jose did a great job in educating us on the vehicle and showing us the different options. Never felt pressure to “close the deal”. More

by HARPER.C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 30, 2025 -

Lou Sobh Kia responded

Thank you! We’re happy to hear Jose made the process informative and pressure-free for you. We appreciate your feedback!

June 27, 2025

This is the best Kia store in town. Nice facility, nice staffs, excellent customer services and excellent amenities. More

by hbaik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
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Jun 30, 2025 -

Lou Sobh Kia responded

Thank you! We’re proud to be your go-to Kia store and appreciate your kind words about our team and facility!

June 26, 2025

Excellent service , Identified the issue and did the service . I highly recommend lousobh Kia 100% More

by madhukarreddy730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 26, 2025 -

Lou Sobh Kia responded

Thank you for the great feedback! We're so glad we could identify the issue and get it resolved for you. We truly appreciate the recommendation and your trust in Lou Sobh Kia!

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