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Andrew Fabec

Overview Reviews (31) Inventory (345)

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Andrew Fabec

Sales Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.9

31 Reviews

Overview Reviews (31) Inventory (345)

Dealership Experience

2 yrs, 10 mos

Industry Experience

15 yrs, 6 mos

4.9

31 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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31 Reviews of Andrew Fabec

June 19, 2026

Dealership Rating

Employee Rating

My salesman and finance manager were great, five stars My only complaint: After leaving the dealership, I drove on the highway with our used 2022 Honda Pilot and it shakes when braking. The dealership note s only complaint: After leaving the dealership, I drove on the highway with our used 2022 Honda Pilot and it shakes when braking. The dealership note said it had the rotors done. I will be fixing them myself as I am a former break mechanic with Bridgestone. The note indicated new ones or cut to flat. They were either not changed with new ones or improperly cut on a brake lathe. Very shaky braking at speed. Had to drive faster than the test drive route to notice. I recommend making sure rotors are actually being changed and properly training the shop team on using the brake lathe. More

by CAMERONMAITZ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Fabec

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Jun 22, 2026 -

Lou Sobh Kia responded

Thank you for your review and for the kind words about Andrew and our finance team. We sincerely apologize for the issue you experienced with your Honda Pilot after leaving the dealership. We understand how frustrating and disappointing that must have been, especially when you expected everything to be ready to go. We truly appreciate you bringing this to our attention and thank you for giving Lou Sobh Kia the opportunity to earn your business.

June 19, 2026

Dealership Rating

Employee Rating

The experience was great with no pressure just help. Everyone was friendly and knowledgeable which was refreshing. Everyone was friendly and knowledgeable which was refreshing. More

by 1leenewman

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Fabec

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Jun 22, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful review! We're so glad you had a pressure-free experience and found our team friendly and knowledgeable. Thank you for choosing Lou Sobh Kia, and we hope to see you again!

June 19, 2026

Dealership Rating

Employee Rating

Staff was, courteous, respectful, and accommodating. It was an all-around positive experience. J.D. was knowledgeable and efficient. It was an all-around positive experience. J.D. was knowledgeable and efficient. More

by roadsterred

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Fabec

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Jun 22, 2026 -

Lou Sobh Kia responded

Thank you for your kind words! We're thrilled to hear J.D. and our team provided a courteous, respectful, and accommodating experience. We appreciate your support and thank you for choosing Lou Sobh Kia!

June 13, 2026

Dealership Rating

Employee Rating

Easy to talk to Need a little more knowledge on the vehicles that are being sold vehicles that are being sold More

by ayeecordova1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Fabec

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Jun 16, 2026 -

Lou Sobh Kia responded

Thank you for your feedback! We're glad to hear Andrew was easy to talk to and made your experience comfortable. We also appreciate your comments, as feedback like yours helps us continue learning and improving. Thank you for choosing Lou Sobh Kia.

May 30, 2026

Dealership Rating

Employee Rating

Great, honest, and easy. Best car buying experience I have had in my life. Great Best car buying experience I have had in my life. Great More

by mbruce52

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Fabec

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Jun 10, 2026 -

Lou Sobh Kia responded

Thank you for your review! We're honored to hear this was the best car-buying experience you've ever had. Providing an honest, easy, and enjoyable process is what we strive for every day. We truly appreciate your business and thank you for choosing Lou Sobh Kia. Congratulations on your new vehicle!

May 15, 2026

Dealership Rating

Employee Rating

Very helpful and professional in select the car preference and quote to me. Thanks lot preference and quote to me. Thanks lot More

by MATHANA.MARIMUTHU

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: J.D. Burns, William Castaneda, Andrew Krum

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May 18, 2026 -

Lou Sobh Kia responded

Thank you for the kind review! We’re happy to hear our team was helpful and professional while assisting you with finding the right vehicle. Congratulations and thank you for choosing Lou Sobh Kia!

May 08, 2026

Dealership Rating

Employee Rating

Poor customer service. They do not ful inspection their vehicles before selling them. They use the bait and hook method to deceive customers They do not ful inspection their vehicles before selling them. They use the bait and hook method to deceive customers More

by T.J.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: J.D. Burns, Matt Harvey, Jeff Clark, Jamie Maxie

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May 22, 2026 -

Lou Sobh Kia responded

Thank you for sharing your feedback. We’re sorry to hear your experience did not meet expectations. At Lou Sobh Kia, we strive to provide transparent and professional service to every customer, and we regret that you left feeling otherwise. We appreciate you bringing your concerns to our attention, as customer feedback helps us continue reviewing and improving our processes and customer experience. If you would be open to discussing your concerns further, please feel free to reach out to our team directly.

April 30, 2026

Dealership Rating

Employee Rating

Wasn't super pushy, was willing to negotiate, answered the questions I asked with out much push back the questions I asked with out much push back More

by twaite893

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Fabec

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May 02, 2026 -

Lou Sobh Kia responded

Thank you for your feedback! We’re glad Andrew provided a relaxed and helpful experience while answering all your questions. We appreciate you choosing Lou Sobh Kia!

March 04, 2026

Dealership Rating

Employee Rating

Andrew and Chris were amazing. I always knew what was going on. I felt taken care of. I was in and out quickly. I always knew what was going on. I felt taken care of. I was in and out quickly. More

by hannahmaywheelus

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Fabec

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Mar 09, 2026 -

Lou Sobh Kia responded

Hi Hannah, thank you for your kind review! We're glad to hear Andrew and Chris kept you informed throughout your visit and made sure you felt well taken care of. It's great to know your experience was quick and smooth. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again next time!

February 27, 2026

Dealership Rating

Employee Rating

I appreciate the detailed explanation. Thank you for the prompt services, and I feel confident leaving my car with them. Thank you for the prompt services, and I feel confident leaving my car with them. More

by seanhan1103

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alexis Patton

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Mar 09, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're glad to hear our team provided a detailed explanation and prompt service during your visit. It’s great to know you feel confident leaving your vehicle with us. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again next time!

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