Lou Sobh Kia
Cumming, GA
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I’m just writing a bunch of words so you’ll take my I’m just writing a bunch of words so you’ll take my review. It was great. That’s all I’ve got to say. I’m just writing a bunch of words so you’ll take my review. It was great. That’s all I’ve got to say. More
Be aware of this dealership. They run a “bait and switch” operation posting an internet price that they will not honor and will hit you with a 10% “market adjustment” price increase after arrival. All this o operation posting an internet price that they will not honor and will hit you with a 10% “market adjustment” price increase after arrival. All this occurred after I had reached out regarding a particular vehicle’s availability, which provided an ample opportunity to disclose this pricing policy. We only learned of the falsely listed price after my wife drove an hour to test drive it and began to negotiate. What makes it even worse is when I voiced my frustration with the the internet sales manager Sean Godwin, he couldn’t have been more dismissive and smug. His response was “Well, in all honesty, we never discussed price prior to your wife arriving and all the KIA dealerships are charging over MSRP”. I will never do business with a dealership that behaves like this. More
I am Always greeted with kindness. The staff Always takes the time to look into my car and what it needs. Car comes back clean too. the time to look into my car and what it needs. Car comes back clean too. More
Another great service experience at Lou Sobh Kia. This is the second car I've bought there. I have had it almost 2 years and all my servicing has been done by them. They always have taken great care of me, f the second car I've bought there. I have had it almost 2 years and all my servicing has been done by them. They always have taken great care of me, from the initial sale (Thanks Chase, you were awesome!) to every time I go in for service, whether it's an oil change or alignment. The waiting area is nice, clean, and comfortable. Plus, the service department lets you know everything they have done and all recommendations. It's great to find people you can trust. More
The entire staff was absolutely incredible. I have never had such a smooth sailing experience at a dealership. JD Burns made the process of finding and obtaining my vehicle completely effortless. He is frie had such a smooth sailing experience at a dealership. JD Burns made the process of finding and obtaining my vehicle completely effortless. He is friendly, knowledgeable, and incredibly helpful. I will continue to do business and refer others to Lou Sobh Kia in Cumming because of him. More
They have great service and pricing and are very professional people. They really know their products and are very knowledgeable. One of the most enjoyable car buying experiences I have had. professional people. They really know their products and are very knowledgeable. One of the most enjoyable car buying experiences I have had. More
Andie made it easy and enjoyable to buy a car from Lou Sobh Kia! We will be recommending any of our friends to buy from Andie at Lou Sobh Kia. Thanks Russell and Suzanne Sobh Kia! We will be recommending any of our friends to buy from Andie at Lou Sobh Kia. Thanks Russell and Suzanne More
This was the first service for my car and even tho I have a dealer 5 miles closer to my house I decided to use this dealer and the service was great , definitely will be back. a dealer 5 miles closer to my house I decided to use this dealer and the service was great , definitely will be back. More
My car was serviced (oil change, tire rotation and one recall adjustment) at Lou Sobh Kia. Service was quick; my wait was comfortable in a clean waiting area; and my car was returned to me freshly rinsed recall adjustment) at Lou Sobh Kia. Service was quick; my wait was comfortable in a clean waiting area; and my car was returned to me freshly rinsed. More
I made an appointment but arrived early and got in before the appointment time.THE SERVICE REP Jeremy Crawford was of great help and very pleasant to deal with. I was very happy. the appointment time.THE SERVICE REP Jeremy Crawford was of great help and very pleasant to deal with. I was very happy. More