Lou Sobh Kia
Cumming, GA
Filter Reviews by Keyword
By Type
Showing 995 reviews
I made an appointment but arrived early and got in before the appointment time.THE SERVICE REP Jeremy Crawford was of great help and very pleasant to deal with. I was very happy. the appointment time.THE SERVICE REP Jeremy Crawford was of great help and very pleasant to deal with. I was very happy. More
Stephanie is a wonderful employee. She is professional, kind ,considerate & did exactly what I requested outside of the 10k oil change. Please tell her thanks. kind ,considerate & did exactly what I requested outside of the 10k oil change. Please tell her thanks. More
I was greeted almost immediately with a smile and a warm welcome from Stephanie. I also test drove a car and worked with JD. Great customer service, as always, when I visit this articular Kia dealership. welcome from Stephanie. I also test drove a car and worked with JD. Great customer service, as always, when I visit this articular Kia dealership. Great job!! More
Friendly staff great service I enjoy my service experience there very accommodating and warm. I would definitely recommend this Kia dealership to friends and family experience there very accommodating and warm. I would definitely recommend this Kia dealership to friends and family More
Made appointment for recall on software update. Dealer took car in, performed update, and washed car. Very professional and detailed. Staff was friendly and efficient. took car in, performed update, and washed car. Very professional and detailed. Staff was friendly and efficient. More
Excellent service, John provided superb assistance in having my car’s oil changed and tires rotated. Service completed in a timely manner. Car was washed and clean upon delivery! having my car’s oil changed and tires rotated. Service completed in a timely manner. Car was washed and clean upon delivery! More
Great sales and service experience! Matt in Sales was very easy to work with, and the Service Department has always been quick and thorough in their work. very easy to work with, and the Service Department has always been quick and thorough in their work. More
I was very pleased with the experience. Nick the salesperson was very friendly and helpful. He did a great job explaining all the features of the car to me after the purchase and made me feel comfor salesperson was very friendly and helpful. He did a great job explaining all the features of the car to me after the purchase and made me feel comfortable with them. He also let me know that if i had questions to feel fee to call. I felt lke a valued customer and will continue to service our other Kia at your location. I will also recommend your dealership and Nick to others. Thank you. Joan Pratt More
Chase made entire experience pleasant and easy. I’ll definitely recommend Chase to any of my friends that are considering buying a new car. He’s awesome. definitely recommend Chase to any of my friends that are considering buying a new car. He’s awesome. More
Great experience as always. Dealership followed social distancing guidelines. Went in for a brake job, but the service advisor said brakes were fine and I did not need it at this time. How often does that distancing guidelines. Went in for a brake job, but the service advisor said brakes were fine and I did not need it at this time. How often does that happen? More