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Lou Sobh Kia

Cumming, GA

4.9
995 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 995 reviews

December 27, 2020

I made an appointment but arrived early and got in before the appointment time.THE SERVICE REP Jeremy Crawford was of great help and very pleasant to deal with. I was very happy. More

by waynesmitherman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford Service Dept. rated a 10
December 27, 2020

Stephanie is a wonderful employee. She is professional, kind ,considerate & did exactly what I requested outside of the 10k oil change. Please tell her thanks. More

by W. Murth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
December 26, 2020

I was greeted almost immediately with a smile and a warm welcome from Stephanie. I also test drove a car and worked with JD. Great customer service, as always, when I visit this articular Kia dealership. More

by rikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.D. Burns, Stephanie Harmon
December 26, 2020

Friendly staff great service I enjoy my service experience there very accommodating and warm. I would definitely recommend this Kia dealership to friends and family More

by Nisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
December 26, 2020

Made appointment for recall on software update. Dealer took car in, performed update, and washed car. Very professional and detailed. Staff was friendly and efficient. More

by gsosebee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Sosebee, Stephanie Harmon
December 14, 2020

Excellent service, John provided superb assistance in having my car’s oil changed and tires rotated. Service completed in a timely manner. Car was washed and clean upon delivery! More

by doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
December 14, 2020

Great sales and service experience! Matt in Sales was very easy to work with, and the Service Department has always been quick and thorough in their work. More

by Jane L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Harvey
December 13, 2020

I was very pleased with the experience. Nick the salesperson was very friendly and helpful. He did a great job explaining all the features of the car to me after the purchase and made me feel comfor More

by Joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
December 07, 2020

Chase made entire experience pleasant and easy. I’ll definitely recommend Chase to any of my friends that are considering buying a new car. He’s awesome. More

by Hahonana1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Mueller
December 06, 2020

Great experience as always. Dealership followed social distancing guidelines. Went in for a brake job, but the service advisor said brakes were fine and I did not need it at this time. How often does that More

by Jmetz5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
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