Lou Sobh Kia

Stefany in service was very thorough and nice. She explained everything to me and was patient with my questions. Because of how she handled my service issue, I will always choose your location for my explained everything to me and was patient with my questions. Because of how she handled my service issue, I will always choose your location for my repairs. More

Customer service seems to be really important to them. They make servicing your vehicle easy. They make servicing your vehicle easy. More

The customer service was great! My initial start was over the phone with Rusty, who put everything together prior to my arrival. I must say, great job to Lou Sobh Kia for making my car buying experience awes the phone with Rusty, who put everything together prior to my arrival. I must say, great job to Lou Sobh Kia for making my car buying experience awesome! More

I love this dealership. The staff is great and service always very high. The store is clean and has a ton of room to wait while car is being serviced. always very high. The store is clean and has a ton of room to wait while car is being serviced. More

Quick and willing to help. Price was reasonable. Area was clean and they worked in a timely manner. I will bring my car back to be serviced. was clean and they worked in a timely manner. I will bring my car back to be serviced. More

It was a pleasure to work with my sales rep Chase. He was very knowledgeable about the Telluride I was buying and answered all my questions thoroughly. I will definitely refer my friends to buy from Lou Sob very knowledgeable about the Telluride I was buying and answered all my questions thoroughly. I will definitely refer my friends to buy from Lou Sobh. More

Kristen was great in sales and so was Nate in finance. All the other staff were pleasant as well. Dealership is spotless and their coffee is great. The price on my Kia Soul was very good and they had All the other staff were pleasant as well. Dealership is spotless and their coffee is great. The price on my Kia Soul was very good and they had a great inventory to choose from. More

Our salesman was courteous, knowledgeable and extremely patient with us as he taught us all the features of our new vehicle. He went above and beyond to make sure we knew how to operate the new features of patient with us as he taught us all the features of our new vehicle. He went above and beyond to make sure we knew how to operate the new features of this very beautiful vehicle. More

My sales person, Alyssa, was exceptional. She went the extra mile and was the deciding factor in my decision to lease my new car. Highly recommended. extra mile and was the deciding factor in my decision to lease my new car. Highly recommended. More

Very poor customer service! I would give it a 0 out of 5. Unprofessional and odd behavior from the sales rep. Very concerning! This should be properly addressed during the training sessions and onboarding on Unprofessional and odd behavior from the sales rep. Very concerning! This should be properly addressed during the training sessions and onboarding on how to treat and talk to prospecting customers. Apparently, this Kia place is a stand-alone and not affiliated with the Kia chain dealerships otherwise your staff members completely ignore and disrespect company policies and proper protocol procedures. Red flag More