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Lou Sobh Kia
Cumming, GA
1,276 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,276 reviews
May 19, 2023
Very easy and enjoyable buying experience. The service department exceeded our expectations. The waiting area is comfortable and they completed the service in much less time than they promise The service department exceeded our expectations. The waiting area is comfortable and they completed the service in much less time than they promised. All employees , in all departments, are friendly and knowledgeable. More
by fposada2
Employees Worked With
Alexis Mattox - Sales
May 16, 2023
My air bag recall was completed in a timely and professional manner. I would highly recommend the service department. professional manner. I would highly recommend the service department. More
by raycartee
Employees Worked With
I don't remember the girl's name who greeted me and handled my request. She was excellent.
May 15, 2023
Appointment are always on time. Staff is always courteous, pleasant and accommodating. Comfortable waiting area. Very clean restrooms. Staff is always courteous, pleasant and accommodating. Comfortable waiting area. Very clean restrooms. More
by b_whiteside
May 14, 2023
Experience was fantastic! Kevin Corley was AMAZING and so very helpful! Will definitely recommend to anyone! Second time buying a car and this go around was so much easier and Kevin Corley was AMAZING and so very helpful! Will definitely recommend to anyone! Second time buying a car and this go around was so much easier and felt more comfortable. Y’all are awesome! More
by Heidi Parker
Employees Worked With
Kevin Corley
May 08, 2023
The service as usual with Lou Sobh was excellent and Martha in the service department kept me informed of what was happening with my Sportage throughout the whole process. Martha in the service department kept me informed of what was happening with my Sportage throughout the whole process. More
by Terry
May 08, 2023
The staff that looked after me were very friendly and professional, quick service and overall great experience. professional, quick service and overall great experience. More
by Courtney
Employees Worked With
The lady I dealt with in the service department doesn’t seem to be listed above
April 27, 2023
Consistent professional service. You get the same great service at each visit. Glad that popcorn is back. I missed it during Covid. Unfortunately, you have to walk all the way to the You get the same great service at each visit. Glad that popcorn is back. I missed it during Covid. Unfortunately, you have to walk all the way to the front desk for other snacks. More
by Private
Employees Worked With
April 23, 2023
Exceptional customer support and service, was treated with curtesy and offered all the support that I needed with curtesy and offered all the support that I needed More
by Kennedynuhu
April 21, 2023
Good service and a job well done. Appreciated their hospitality and the service I had done on my car. Appreciated their hospitality and the service I had done on my car. More
by presleighhporter
April 17, 2023
Great service and very responsive to requests for assistance. Even though this is not the closest dealer for me, Lou Sobh Kia will be my "go to" dealer for service on my EV6! assistance. Even though this is not the closest dealer for me, Lou Sobh Kia will be my "go to" dealer for service on my EV6! More
by morris.jacobs
Employees Worked With
Jeremy Crawford
