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Lou Sobh Kia

Cumming, GA

4.9
1,068 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,068 reviews

July 23, 2018

Great service I had the front brakes replaced. The inspection was explained. We decided together on a plan and the work was done in a timely fashion. They even wash More

by Brake job
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remeber his name. Sorry. He did a great job
Oct 20, 2018 -

Lou Sobh Kia responded

Great! Thanks for letting us be your dealer of choice to take care of your Vehicle. Have a great day and hope to see you next service. Have a great day. Chip Hill, Marketing

July 23, 2018

Sobh means Service The recent purchase of my Kia Sportage, believe it or not, was an easy, enjoyable, pleasant experience. Tim Tyler handled my test drive, features edu More

by Costa Rica Ang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ned Sobh, Tim Bennett, Tim Tyler
Oct 20, 2018 -

Lou Sobh Kia responded

Thank you for the outstanding review!! We appreciate your business and I will be sure to share this with Tim, Tim, and Ned! Have a great day, Chip Hill, Marketing

July 22, 2018

Service Appointment John is extremely helpful and cordial. As always, he was very accommodating to me at my last service for my Sorrento. Highly recommend John always! More

by Roselee T Yap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Oct 20, 2018 -

Lou Sobh Kia responded

Thank you! We appreciate your comments about John. He is a great guy and he takes very good care of all of his customers. Have a great day Roselee!!Please tell your family and friends about us. We will take great care of them!! Chip Hill, Marketing

July 22, 2018

Great Service I had a little emergency and pulled in without an appointment. Everyone was great and took care of me in less time than I thought it would take More

by BPalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
Oct 20, 2018 -

Lou Sobh Kia responded

Thanks for writing. Stephanie, great job taking care of our customers. We appreciate your business. Chip Hill, Marketing

July 22, 2018

John in Service was AMAZING!! I happened to see an article on aTV news segment regarding engine fires for Kia Souls 2011-2014, which mine is a 2014. He immediately took my car back More

by macalina3369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Oct 20, 2018 -

Lou Sobh Kia responded

Thank you and great job John. We appreciate your kind comments! Have a great day and hope to see you next time you need service! Chip Hill, Marketing

July 22, 2018

Great service! Thank you for providing great service for my Kia. Service was done in a timely fashion and I really enjoyed the waiting area atmosphere! Thank you for More

by Stef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
Oct 20, 2018 -

Lou Sobh Kia responded

Thank you. We appreciate you taking the time to write. Have a great day. Chip Hill, Marketing

July 20, 2018

Good service I had the oil change and tire rotation done and the service rep told me that there was a recall service that needed to be done. You did not have the More

by Rickt7041
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Oct 20, 2018 -

Lou Sobh Kia responded

Sorry Rick. Sometimes the recall is released before the parts are available. Thanks for your business and have a great day!! Chip Hill, Marketing

July 20, 2018

Quick and friendly service I made an appointment and went to the dealership for regular maintenance on my Optima. The work was done quicker than I anticipated and the service a More

by dawgman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thiago Ding
Oct 20, 2018 -

Lou Sobh Kia responded

Thank You for your comments. Great job Thiago. Great choice on a car...I have one as well!! Optima...great car!! Chip Hill, Marketing

July 10, 2018

Low-pressure guy who knows his stuff Tim was excellent to work with from beginning to end. We had a great conversation and he took great care of us through financing too! He is not your More

by MikeATL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tyler
Oct 20, 2018 -

Lou Sobh Kia responded

Outstanding!! Thanks for the remarks on Tim. He does a great job for us. Thank you, We appreciate you taking the time to recognize him!! Have a great day Mike. Please tell your friends and family about us. We will take great care of them for you. Chip Hill, Marketing

July 08, 2018

excellent service My experience with John in the service dept has been exceptional. Always professional, courteous, prompt, and provides great service. Service for my v More

by cdifabio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Oct 24, 2018 -

Lou Sobh Kia responded

Thanks for writing. John does a great job and we appreciate you taking the time to recognize him. We appreciate your business. See you next visit. Have a great day. Chip Hill, Marketing

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