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57 Reviews of Louisville INFINITI - Service Center
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May 26, 2021
The service department is so good it makes me want to buy another Infiniti! The car is really good too! The entire dealership treats everyone with class. another Infiniti! The car is really good too! The entire dealership treats everyone with class. More
by Lawman
Employees Worked With
Anna Graff
Helpful January 22, 2021
Always outstanding support and communication. The team in Louisville always takes great care of me whether its routine service or an emergency like when I had a deflating tire my last visit Louisville always takes great care of me whether its routine service or an emergency like when I had a deflating tire my last visit More
by Jbreen
Employees Worked With
January 21, 2021
The service is always great. They treat me like family and always take care of my vehicles. I don’t go anywhere else for service. and always take care of my vehicles. I don’t go anywhere else for service. More
by Baerkat82
January 11, 2021
Always treated fairly, quickly and competently. Thanks. Always get same great service. User vehicle always provided clean and ready to drive away in. A one. Always get same great service. User vehicle always provided clean and ready to drive away in. A one. More
by djewell
Employees Worked With
Anna Graf
January 04, 2021
Anna was great to work with. Fast and friendly service. They got my battery cable issue fixed in a matter of minutes. I like that they vacuum and wash your car off when servicing, it's a nice touch. They c They got my battery cable issue fixed in a matter of minutes. I like that they vacuum and wash your car off when servicing, it's a nice touch. They communicate by text and email at times which is a huge benefit in my opinion. More
by TechJunkie
Employees Worked With
Anna Graff
January 03, 2021
All good.Very prompt No problem Service lounge clean All good. Very prompt No problem Service lounge clean WiFi easy to access Coffee machine easy to operate Refrigerator well stocked with water All good. Very prompt No problem Service lounge clean WiFi easy to access Coffee machine easy to operate Refrigerator well stocked with water and soft drinks More
by Terrylcarby
December 16, 2020
Kept me posted. They got me a loaner immediately. Great experience. I think some charges are higher than they would be at a normal mechanic though. experience. I think some charges are higher than they would be at a normal mechanic though. More
by Wendy
Employees Worked With
December 09, 2020
I took our 2018 QX80 in for a routine oil change and the service writer, Anna Graff, noticed it was riding a bit low in the rear and the air compressor was louder than it should have been. I didn’t notice i service writer, Anna Graff, noticed it was riding a bit low in the rear and the air compressor was louder than it should have been. I didn’t notice it, but she was right. Turned out to be a bad compressor valve and it was still covered by the bumper-to-bumper warranty. They fixed it while I waited, changed the oil, rotated the tires, did an inspection and washed it too. $143.18 total. Great service as always. More
by tony beard
Employees Worked With
Anna Graff
September 10, 2020
My first visit to the service dept and Anna made me feel like she had known me forever. The lounge was set up for social distancing and the coffee bar/snack area was fully stocked, neat and clean. Anna mad like she had known me forever. The lounge was set up for social distancing and the coffee bar/snack area was fully stocked, neat and clean. Anna made me aware of a recall on my vehicle and everything was taken care of (2 recalls) within the time frame I was given upon arrival. Checking out was seamless and I drove home in my freshly washed car. Great experience. Well done Anna Graff! More
by AnissaMag
Employees Worked With
Anna Graff
