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Lucas Smith Chrysler Center
Festus, MO
453 Reviews
Lucas-Smith Chrysler Center is the modern name for a historic DeSoto-Plymouth dealership that began on South Mill Street, Festus in 1939. Founded by Roy Lucas; a pilot, trucker, mechanic and farmer, it is now owned by Butch Lucas and Dennis Smith and managed by Brad Smith. The store moved to its current location at 1600 Parkway West, Festus in 1999. After 40 years as a Dodge dealership, the store became a Dodge, Ram, Jeep, and Chrysler dealership in 2009.
The success of the store, when so many others have come and gone, is owed to its award winning service department. The governing rule of our service department is "Customers Come First!" The majority of our customers are friends, but all deserve to be treated that way. The last thing we want to do is disappoint them. The service department is not operated as a profit center; it really is a service to our customers.
Sponsoring local schools is an example of how we spend thousands of dollars to support our community. We are just very glad to be in a position to do those things. There have been some tough times over the years but this store has survived to be one of the oldest business in the Festus area. Our success is largely due to what Mr. Lucas used to preach: "If you take care of your customers the dollars will take care of themselves."
About Our Chrysler, Dodge, Jeep, Ram Dealer & Auto Services
We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the new and used car inventory that is available at our store and submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, auto parts, or auto repair and service, by using our contact form or by calling the number above.
Use the Car Finder form for a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new and used car dealership is located at 1600 Parkway West. We have served customers from all over the greater Festus area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 453 reviews
May 19, 2021
My husband had bought a jeep Wrangler from here and told me about a compass that he really liked. I set up an appointment to see the compass and I requested to work with Patti. She was wonderful and I'm so me about a compass that he really liked. I set up an appointment to see the compass and I requested to work with Patti. She was wonderful and I'm so happy to have my new to me jeep compass!! Everyone here was super nice and very easy to work with! More
by Megan
Employees Worked With
Patti
Helpful May 14, 2021
Great to work with. Smoothest vehicle purchase I have ever had. I have already recommended them to a few people. Customer service at it best. ever had. I have already recommended them to a few people. Customer service at it best. More
by callowayins
May 11, 2021
This was the most painless transaction I have ever had, Patti was awesome and easy to get along with. They gave me everything I ask for it was truly worth the drive up from cape. Patti was awesome and easy to get along with. They gave me everything I ask for it was truly worth the drive up from cape. More
by kmruehling
Employees Worked With
Patti
May 10, 2021
Pete and Chris were awesome to work with. They are some of the best people I have dealt with when looking to buy a vehicle. I will be recommending to all friends and family. Thanks again! of the best people I have dealt with when looking to buy a vehicle. I will be recommending to all friends and family. Thanks again! More
by Brendanboyer4
May 06, 2021
Great experience! Everyone was very kind and Doug Marler was great! He was very knowledgeable, easy to work with, and very helpful! Wonderful experience! Thank you! was great! He was very knowledgeable, easy to work with, and very helpful! Wonderful experience! Thank you! More
by mhopkins
Employees Worked With
Doug Marler, Jessica Barnett
May 03, 2021
Patti was wonderful and she went out of her way to resolve an issue purchase the vehicle. We will be going back if we are in the market again in the future. resolve an issue purchase the vehicle. We will be going back if we are in the market again in the future. More
by zachkisor
Employees Worked With
Patti
April 29, 2021
Always a pleasure working with Doug and the Lucas Smith team. Very fast and efficient. I was in and out in no time at all with no problems. team. Very fast and efficient. I was in and out in no time at all with no problems. More
by GoldsBrett
Employees Worked With
Doug Marler
April 25, 2021
Rick was very pleasant and professional during the entire car buying experience. He showed me all the options and helped make the purchase very quick and easy. car buying experience. He showed me all the options and helped make the purchase very quick and easy. More
by Sharp8317
Employees Worked With
Rick Lucas
