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Lucas Smith Chrysler Center
Festus, MO
450 Reviews
Lucas-Smith Chrysler Center is the modern name for a historic DeSoto-Plymouth dealership that began on South Mill Street, Festus in 1939. Founded by Roy Lucas; a pilot, trucker, mechanic and farmer, it is now owned by Butch Lucas and Dennis Smith and managed by Brad Smith. The store moved to its current location at 1600 Parkway West, Festus in 1999. After 40 years as a Dodge dealership, the store became a Dodge, Ram, Jeep, and Chrysler dealership in 2009.
The success of the store, when so many others have come and gone, is owed to its award winning service department. The governing rule of our service department is "Customers Come First!" The majority of our customers are friends, but all deserve to be treated that way. The last thing we want to do is disappoint them. The service department is not operated as a profit center; it really is a service to our customers.
Sponsoring local schools is an example of how we spend thousands of dollars to support our community. We are just very glad to be in a position to do those things. There have been some tough times over the years but this store has survived to be one of the oldest business in the Festus area. Our success is largely due to what Mr. Lucas used to preach: "If you take care of your customers the dollars will take care of themselves."
About Our Chrysler, Dodge, Jeep, Ram Dealer & Auto Services
We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the new and used car inventory that is available at our store and submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, auto parts, or auto repair and service, by using our contact form or by calling the number above.
Use the Car Finder form for a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new and used car dealership is located at 1600 Parkway West. We have served customers from all over the greater Festus area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 450 reviews
March 06, 2021
Great experience! Lucas Smith went above and beyond to get my wife her new 2021 Pacifica. From start to finish the process was quick and easy, will definitely be going back again. get my wife her new 2021 Pacifica. From start to finish the process was quick and easy, will definitely be going back again. More
by Gary.spisak
Employees Worked With
Rick Lucas
Helpful February 26, 2021
Very pleased with my experience. Professional and attentive staff. I have always been pleased with this dealership, and it’s why I will always come back! attentive staff. I have always been pleased with this dealership, and it’s why I will always come back! More
by docjws
Employees Worked With
February 24, 2021
I went to Lucas Smith as the second dealer on my truck search, and I should’ve just gone there first. Rick was great to work with, and he didn’t pressure me at all, which is exactly what I needed. I got a search, and I should’ve just gone there first. Rick was great to work with, and he didn’t pressure me at all, which is exactly what I needed. I got a great deal on an amazing truck, and couldn’t be happier. I will recommend Lucas Smith to anyone in need of a Ram truck. More
by greg.lahm23
February 19, 2021
Had a very pleasant buying experience with Doug Marler, easy to work with and showed me all of the features of the vehicle I purchased. Very knowledgeable and was able to make the paperwork minimal. I have easy to work with and showed me all of the features of the vehicle I purchased. Very knowledgeable and was able to make the paperwork minimal. I have been dealing with Lucas-Smith since 2008 and the Service Department and Sales are top Notch. Thanks again Lucas-Smith and Doug. More
by 150ford
Employees Worked With
Doug Marler
February 08, 2021
I flew to St.louus to buy my car from this dealership. One because my son works there and two because that's where I have bought several cats from in the last 25 years. I will never again buy a thing One because my son works there and two because that's where I have bought several cats from in the last 25 years. I will never again buy a thing from these people. They, accept Carol and Jd, were absolutely rude to me. I was treated as if I was doing them a favor. They never once even said thank you. I will tell everyone how I was treated. Don't waste your time. They certainly dont care about treating their repeated customers with any kind of respect. Jackie in finance was especially rude and arrogant. I say, if you dont like working in the public. Go find another job!. More
by Concerned customer
Employees Worked With
JD Nausley , Rick Lucas
February 04, 2021
I really appreciate the attentiveness and courtesy that Chris gave myself and husband on the vehicles we were looking for! Thanks Chris love the vehicles Chris gave myself and husband on the vehicles we were looking for! Thanks Chris love the vehicles More
by Rodgersherry1
Employees Worked With
Chris and Jackie
February 01, 2021
Experience was simple and great. You answered all questions, and we were able to purchase without making multiple trips. Thank you for your help and assistance questions, and we were able to purchase without making multiple trips. Thank you for your help and assistance More
by Jthone85
Employees Worked With
Chris engelage
February 01, 2021
My experience at Lucas-Smith Chrysler Center was wonderful. Rick was very knowledgeable and often answered my questions before I could ask them. I would highly recommend them if you are looking fo wonderful. Rick was very knowledgeable and often answered my questions before I could ask them. I would highly recommend them if you are looking for a new vehicle. More
by sw
Employees Worked With
Rick Lucas
January 28, 2021
Doug was very pleasant to work with. I would highly recommend this dealership. The service department has always been awesome to work with. I have purchased several cars here. recommend this dealership. The service department has always been awesome to work with. I have purchased several cars here. More
by Jetboatcurt
January 25, 2021
Chris was very eager to help get the process rolling and Doug and Pete helped out so it was a team effort. We were very pleased with the process and the staff being so helpful to help us make the right dec Doug and Pete helped out so it was a team effort. We were very pleased with the process and the staff being so helpful to help us make the right decision for our need. More
by Dsummers
