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Lugoff Chevrolet Buick GMC

Lugoff, SC

4.2
1,036 Reviews
Why should you buy from Lugoff Chevrolet Buick GMC? Our unmatched service and diverse Buick, Chevrolet, GMC inventory have set us apart as the preferred dealer in Lugoff. Visit us today to discover why we have the best reputation in the Lugoff area.
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825 US-1

Lugoff, SC

29078

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Showing 1,036 reviews

March 19, 2021

My salesman Jeff was a nice respectful, knowledgeable of the Colorado I bought and the staff Lugoff Chevrolet was courteous and friendly which I appreciated them More

by BOSSHOGGTOWING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Grubbs
Mar 21, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new Colorado! Trevor Reames, tdreames@gmail.com

March 18, 2021

My overall experience was awesome. The staff was great with my "demands" lol. 5hey offered nothing but smiles and pleasantries during each of my visits! More

by STACEY.MORRIS516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calan Watkins
Mar 19, 2021 -

Lugoff Chevrolet Buick GMC responded

Here at Lugoff Chevrolet Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Stacey, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Trevor Reames, tdreames@gmail.com

March 18, 2021

Great experience! Honest and upfront sales people. All staff were pleasant, helpful and attentive. Rahmik was knowledgeable and responsive. Joyce in finance was amazing! Would highly recommend! More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Whalen
Mar 18, 2021 -

Lugoff Chevrolet Buick GMC responded

TJ, it's great to hear that Rahmik and Joyce were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lugoff Chevrolet Buick GMC! Congratulations on your new vehicle! Trevor Reames, tdreames@gmail.com

March 16, 2021

The dealership felt like i was working with friends, and could not have asked for a better experience. Gabrielle Koppie is by far one of the frendliest people i have ever encountered and she allowed me to g More

by tfmotox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabri Koppie
Mar 16, 2021 -

Lugoff Chevrolet Buick GMC responded

It's fantastic to hear that Gabrielle provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

March 15, 2021

I got terrible service. Scheduled the day before to drop my vechicle off the next morning to be looked at. (Check engine light was on). I called several times that next day just checking to see if they had More

by Usafmsr21
Recommend Dealer
No
Employees Worked With
Kemonric Little
Apr 01, 2021 -

Lugoff Chevrolet Buick GMC responded

Hello, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. We are having a transition, and I'm sorry that this happened. Please contact me if there is anything that I can do to change the way you feel about us here a Lugoff Chevrolet Buick GMC. I hope you could one day give us another chance to handle your automotive needs. Trevor Reames, trevorreames@lugoffchevrolet.com

March 14, 2021

Two trips for a recall repair. No one was surprised that the first trip didn’t fix it. Spent over $300 on an AC fix that lasted less than 30 days. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Apr 01, 2021 -

Lugoff Chevrolet Buick GMC responded

Rick, We apologize for the issues you've had. It's certainly not the experience we want our customers to have, and we'd like to step in to help. Can you please provide your contact information so that I can reach out to you directly? I look forward to hearing from you soon. Thank you Trevor Reames, tdreames@gmail.com

Apr 01, 2021 -

Rick responded

rickstarnes@gmail.com

March 12, 2021

This is the worst dealership I have ever been to and will never ever recommend it to anyone. They do not know how to communicate with a customer. More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tysaun Reed, Hannah Campbell
Mar 30, 2021 -

Lugoff Chevrolet Buick GMC responded

Emily, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. We are having a transition, and I'm sorry that this happened. Please contact me if there is anything that I can do to change the way you feel about us here a Lugoff Chevrolet Buick GMC. I hope you could one day give us another chance to handle your automotive needs. Trevor Reames, tdreames@gmail.com

March 11, 2021

I really enjoyed my time spent at Lugoff Chevrolet. I’m not ready just yet to make a purchase but I was very satisfied with the customer service. Calan came out and we spoke for a while. She was very infor More

by momofboys35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calan W
Mar 12, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Please don't hesitate to reach out if we can be of any further assistance. Trevor Reames, tdreames@gmail.com

March 11, 2021

Tyquan was great and a good asset to your team. The detailing team was below avg. Car wasn't cleaned well even after being sent back three times. Van had dents back passenger side panel that didn't sho More

by revdanny10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyquan Davis
Mar 11, 2021 -

Lugoff Chevrolet Buick GMC responded

Hello, Thank you for taking the time to submit a review. We are so glad Tyquan could assist you with your purchases. We truly appreciate your business. We apologize, however, that we missed the mark on detailing and miscommunication. If you would like to further discuss your concerns, feel free to contact me at your convenience. Trevor Reames, tdreames@gmail.com

March 10, 2021

I had a wonderful unexpected experience at this dealership. Allen Parker assisted me and was the best at explaining and helping me meet my needs. More

by Staci S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Parker, Craig Jones
Mar 10, 2021 -

Lugoff Chevrolet Buick GMC responded

Staci, Thanks for your feedback on your recent visit to Lugoff Chevrolet Buick GMC. I'm glad to hear that Allen was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Trevor Reames, tdreames@gmail.com

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