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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.5
74 Lifetime Reviews • Review Dealership

74 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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February 19, 2021

"Your service has always been good but after I got home I..."

- Jtzjr

Your service has always been good but after I got home I noticed they reused the Crome section of my passenger side mirror. Which I went to your dealer and order the part first which your people came and took the vin # I told them make sure it’s the crime one. Little to my surprise they reused the Crome section not happy will be coming in to talk to the service and parts department

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Akshar
3.0
Report | Print
Feb 20, 2021 -

Lugoff Chevrolet Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Please reach out to us directly so we can discuss this further. We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Trevor Reames, tdreames@gmail.com

Helpful
February 17, 2021

"Had a great visit and service was done in a timely..."

- PETESTOKE1

Had a great visit and service was done in a timely manner. No appointment was needed and I was in and out. Would recommend it

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tysaun Reed
5.0
Report | Print
Feb 18, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

Helpful
February 13, 2021

"Service was outstanding. Gary does a great job. They are..."

- Yalapa

Service was outstanding. Gary does a great job. They are always very nice. I always take my truck there for service. I purchased my truck there too.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
Report | Print
Feb 14, 2021 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that Gary was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

Helpful
February 13, 2021

"Service department did a great job of informing me of..."

- Louis

Service department did a great job of informing me of what was going on. Keith was very professional and helpful and the others were very helpful as well.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Feb 13, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us, Louis. We work hard to make sure our guests have an exceptional experience! We will share your comments with Keith and the rest of our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

Helpful
February 12, 2021

"Lugoff Chevy has friendly staff, Tysaun keeps you in the..."

- rcarlson187

Lugoff Chevy has friendly staff, Tysaun keeps you in the loop on progress of repairs, this dealership does a good job with repairing vehicle.I

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tysaun Reed
5.0
Report | Print
Feb 13, 2021 -

Lugoff Chevrolet Buick GMC responded

Hello there! Thank you for your review. We're so glad you enjoyed working with Tysaun. We appreciate your business and our team looks forward to serving you again soon! Trevor Reames, tdreames@gmail.com

Helpful
February 07, 2021

"They was great and the experience was really good I would..."

- Hot lips

They was great and the experience was really good I would like to thank everyone for the warm welcome and friendly atmosphere I appreciate it

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Akshar
5.0
Christopher Carr
5.0
Other Employees : Kemonric
Report | Print
Feb 07, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for choosing Lugoff Chevrolet Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Trevor Reames, tdreames@gmail.com

Helpful
February 06, 2021

"I've been a customer at lugoff Chevy Buick GMC for over..."

- f.rollin

I've been a customer at lugoff Chevy Buick GMC for over 35 years. They have an excellent service department. Always willing to to take care of you. Joe always does an excellent job.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Akshar
5.0
Christopher Carr
5.0
Gary Eichman
5.0
Brandon Graiger
5.0
Tysaun Reed
5.0
Report | Print
Feb 07, 2021 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing your thoughts about your experience working with Joe and the Lugoff Chevrolet Buick GMC team. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

Helpful
February 06, 2021

"Great service, they fixed all the issues with my used car..."

- E.L.

Great service, they fixed all the issues with my used car and even helped me find out about an extended warranty on my car that I didn’t know I had.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tysaun Reed
5.0
Austin Stephens
5.0
Report | Print
Feb 07, 2021 -

Lugoff Chevrolet Buick GMC responded

E.L, Thank you for your very kind review. Tysaun, Austin, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

Helpful
February 05, 2021

"The people was very nice, and willing to fix what is..."

- walden9454

The people was very nice, and willing to fix what is wrong with the car. Very helpful, and nice. Didnt take long to fix the problems.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mr little
Report | Print
Feb 07, 2021 -

Lugoff Chevrolet Buick GMC responded

Walden, Thank you for your business and this service review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

Helpful
February 02, 2021

"Great service I will be coming back for more services in..."

- sle246

Great service I will be coming back for more services in the future no matter what the problem I know that they can fix it

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Akshar
5.0
Christopher Carr
5.0
Gary Eichman
5.0
Tysaun Reed
5.0
Davis Stanley
5.0
Austin Stephens
5.0
Tyrone Stevens
5.0
Danny Thompson
5.0
Robbie Wilson
5.0
Report | Print
Feb 03, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. We look forward to serving you for all of your automotive needs. Trevor Reames, tdreames@gmail.com

Helpful
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