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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.3
540 Reviews

540 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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August 17, 2023

Worst experience I've had with trying to get my vehicle repaired at this delaership More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Eichman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 16, 2023

Personalized service, very polite and considerate, great people. Service was completed satisfactorily and on-time More

by Danroyston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 15, 2023

Too long a wait . Inform AAA of the need for an appointment before leaving vehicle. More

by joannbbclarkson
Recommend Dealer
No
Employees Worked With
Gary Eichman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 05, 2023

The only complaint was it took so long to be able to get a appt. My mom was without a car for over 2 weeks More

by kcsd63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 05, 2023

The service department was very professional and efficient. They had my vehicle before they had promised. More

by williams_dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey
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August 01, 2023

Outstanding staff, Kasey & Caleb really got it going on. In and out without a issue. More

by SCBORN1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that Kasey and Caleb were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

Helpful
July 31, 2023

Technicians were helpful and professional, even with a complex repair. Share info on loaner car More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed, Cory I believe. Did great work
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Jul 31, 2023 -

Lugoff Chevrolet Buick GMC responded

Hank, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

Helpful
July 31, 2023

They repaired a crack ithat was n the windshield when I purchased the car. They were quick and professional. Great job guys! More

by angelfrank0209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lugoff Chevrolet Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com

Helpful
July 27, 2023

I can’t tell you how appreciative I am of my hometown dealership! I thought I had a major leak in my Tahoe and it was near closing time but they all made time to check it out to make sure it wasn’t anyt More

by SHANNONBRAZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey in service, Mason Victor, Caleb Kleiderlein
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Jul 28, 2023 -

Lugoff Chevrolet Buick GMC responded

Shannon, It's great to hear that Casey, Caleb, and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

Helpful
July 21, 2023

Caleb & Kasey is were great. Kept me updated and didn’t have me waiting long More

by SCBORN1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2023 -

Lugoff Chevrolet Buick GMC responded

Quality customer service is always our number one priority, and we're happy to hear that Caleb and Kasey met your expectations. Thank you for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com

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