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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

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543 Reviews

543 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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July 14, 2022

They are very busy and will most likely need some help to make your turn around quicker More

by Dwayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones
Jul 16, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Trevor Reames, tdreames@gmail.com

July 14, 2022

The work was good and did the work on time. The waiting room was also clear. More

by JOESCOTT2640
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jul 16, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Trevor Reames, tdreames@gmail.com

July 14, 2022

Service was good your associate was very nice and pleasant helpful good vibes will come again More

by Mickenstrucking1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jul 16, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

July 13, 2022

Robbie is great to work with. He keeps you informed and follows through on what he says he will do. Great service department! More

by TONY@VENTITTELLI
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jul 14, 2022 -

Lugoff Chevrolet Buick GMC responded

Tony, We are very happy to hear Robbie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

July 13, 2022

I am truly pleased with the service I received. Everyone is totally awesome. Thanks everyone. More

by Wanda K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Keith, Robbie Wilson
Jul 14, 2022 -

Lugoff Chevrolet Buick GMC responded

Wanda, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com

July 10, 2022

Fast friendly service. Dropped in for an oil change first visit to this dealer was quickly greeted by a young man in front who showed me to service desk. Thanks Mr.Robbie More

by courtneyodiesc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jul 11, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

July 08, 2022

Very good customer service the dealership is clean an all employees are very friendly and reliable. More

by Rollerblade8787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson
Jul 11, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

July 04, 2022

The staff was very accommodating and pleasant. I chose this dealership because of how they treat my parents. More

by Jake Davis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jul 05, 2022 -

Lugoff Chevrolet Buick GMC responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

July 03, 2022

My service was fine for oil change. I’m still trying to get my daughter’s front windshield changed. I was told by sales staff it would be fixed. I waited never heard anything. I called More

by MARTYPEAKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

July 02, 2022

The Service Manager is outstanding! !! I'll I had to do was ask and he made it happen. I asked if my service was free and he checked and found the GM had a offer. He found that GM did ha More

by Ajsecured
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jul 05, 2022 -

Lugoff Chevrolet Buick GMC responded

We appreciate your business and our team looks forward to serving you again soon! Trevor Reames, tdreames@gmail.com

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