Lundgren Honda of Auburn

after a bad experience at a another dealer, we went to honda where my boyfriend has been going for years. not holding much hope, they over-exceeded my expectations immediately, they were all so friendly a honda where my boyfriend has been going for years. not holding much hope, they over-exceeded my expectations immediately, they were all so friendly and helpful. we dealt with brian, who was wonderful, and answered any questions we had, and also tried to keep my budget in mind(they also exceeded what the other dealership was going to give me, even with the deal they were having) my boyfriend even found a truck he loved, and they were accomodating even after hours. never felt pressured into anything, very relaxed atmosphere, complete 180 from how our day had started off, we both left happy, and excited to come back. lovely people, lovely place, will definitely go back!!! More

Lundgren Honda is a great dealership. Neil was very helpful & worked with me for what I needed. I would definitely recommend this dealership to anyone looking for a new or used car. The price is what I helpful & worked with me for what I needed. I would definitely recommend this dealership to anyone looking for a new or used car. The price is what I was looking for, and I got a great price for my trade in, which ultimately put be below my price range, which of course is always great! More

Being a first-time car buyer, I felt somewhat overwhelmed when I first started searching for a car for myself. Having been to numerous smaller car dealers in the past, I was weary of the shady dealers who ta when I first started searching for a car for myself. Having been to numerous smaller car dealers in the past, I was weary of the shady dealers who take advantage of their customers. Armed with a good idea of what I wanted in a car, I took the leap and visited Lundgren Honda last month. The entire car buying experience at Lundgren Honda was enjoyable. Jonathan really went above and beyond finding a car that met my needs, and he was patient with my indecisiveness (coupe or sedan, blue or silver, EX or LX, etc.) – even after test driving several cars to get a feel for them. He was always available when I called him on the phone, and he seems very knowledgeable about each car on the lot. I’m now the proud owner of a practically new Civic which is a perfect fit for me! Jonathan even delivered my new car to my house personally the day I bought it; impressive! Jeff, from the financing department, was very friendly and knowledgeable too. Although the finance process did take some time, it really was worth the wait because he got me an excellent rate for my loan. All in all, I’m very satisfied with my purchase from Lundgren Honda, and I feel that I got a great deal. I will definitely be back to Lundgren Honda in the future when I need a new car! More

Really good experience with my purchase of the CRX. Process was quick, efficient, painless. Really liked working with Neil Latino, great guy, very helpful, low pressure, great customer service. Was a Process was quick, efficient, painless. Really liked working with Neil Latino, great guy, very helpful, low pressure, great customer service. Was able to select a vehicle and make a purchase in a very short period of time. Potentially could have gotten a slightly lower price at a competing dealer but I liked that Lundgren included the 100,000 miles extended powertrain warranty. More

I have bought five vehicles from Lundgren Honda and continue to be very pleased with their customer service, quality of work, friendliness and their prices. I have been and continue to be very pleased continue to be very pleased with their customer service, quality of work, friendliness and their prices. I have been and continue to be very pleased with the overall experience. I have recommended Lundgren Honda to many people and did so again at about 5:45 pm today on my way home from work! Jonathan did a great job and went beyond the call of duty to arrange a smooth sale and the accessories I had asked for installed. My wife and I have each bought a new car from Lundgren Honda in the last thirteen months. There are many things about Lundgren Honda which add up to a successful purchasing experience. They include the general positive and helpful attitude of the employees and their willingness to solve any problem that may arrive to ther customer's satisfaction. Even seemingly small things like free choices of gourmet coffee, real milk, cereal and fruit and an attractive waiting room with a computer for all to use are all part of a pleasurable overall experience. I can choose any number of dealers in the immediate Auburn area and in the past have. Since I found Lundgren, I have never looked back, but keep coming back. They have never disappointed me and for that I thank them with my continued purchases. Jonathan Mason is an example of their high quality sales personnel which are a vital part of the process. More

From the first steps to the final drive away Lundgren was awesome. We went to six different dealerships and this is the only one that made us feel welcome. Neal made us feel welcome and he gave us the honest awesome. We went to six different dealerships and this is the only one that made us feel welcome. Neal made us feel welcome and he gave us the honesty we were looking for. The real seller was that when I went to get a complimentary coffee their were from people from Petersham, Leominster and Rutland that I knew. It was like vivisting the local coffee shop. Awesome job Lundgren and Neal you are top notch. More

This is the sixth Honda that I have leased from Lundgren Honda in Auburn and I return every three years because of the great dealership.When I went into the Lundgren Honda dealership I Knew the car that I w Honda in Auburn and I return every three years because of the great dealership.When I went into the Lundgren Honda dealership I Knew the car that I wanted ,so it was a simple matter of agreeing on the payment schedule, going on vacation for a week, and when I returned the new car was ready for me to pick up. More

This is a dealership in the town I live in - it has an excellent reputation. When I went there to look for a second hand vehicle I was not pressured into making a purchase. I left there and went another excellent reputation. When I went there to look for a second hand vehicle I was not pressured into making a purchase. I left there and went another dealership out of town and found a Honda Accord 2010 at a price I liked and could afford, but did not like the tactics this dealership used so went back to Lundgrin and asked if they could match the price. I was annoyed that I was lead to believe that they had matched it when it fact the price was $400.00 more that the other dealership, but it was'nt until after all the papers were signed that I realized this. I chose to chalk it up as my own fault for being too trusting (if they say they will try to meet it and it was over and no one told me - it was still my problem). Other than that I liked my experience with them and will do business with them again, but next time I will be more aware of the numbers. More

We went in to look for Pilots and the reaction we received and customer service after that made us feel like we were the only ones in the dealership at the time. The sales manager and our rep were o received and customer service after that made us feel like we were the only ones in the dealership at the time. The sales manager and our rep were outstanding and made our deal feel "right" the entire process. More