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Lundgren Honda of Auburn

Auburn, MA

4.9
1,594 Reviews
Lundgren Honda of Auburn is a family owned and operated Honda dealership celebrating over 60 years of business in the Worcester County area. We offer a stress free shopping environment for a great customer experience. Our 58,000 sq ft state-of-the-art facility offers unrivaled customer amenities including a two express oil change pit lanes, a full service cafe and a clean and comfortable child’s play area fully stocked with games and toys, just to name a few! Family Owned and Operated Since 1964 - Our Management Team is Available 24/7! Our promise is to provide our customers with a sales and service experience unmatched in Central Massachusetts! Lundgren Honda of Auburn – Experience it!
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163 Washington St

Auburn, MA

01501

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Showing 1,594 reviews

December 31, 2022

Great guy, helped me with my collision needs. ..he went above and beyond. Highly recommend this collision center. More

by donnammitchell16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Lundgren Honda of Auburn responded

Thanks for sharing about your experience with Lundgren Honda of Auburn. We appreciate your business and hope to see you again soon! Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

December 30, 2022

Over the last 20+ years, I have purchased 5, 6, or even 7 cars from Lundgren and have serviced them at the dealership. Within the last few years, things seemed to have changed at the dealership. Recently, More

by ¯\_(ツ)_/¯
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Dalrymple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Lundgren Honda of Auburn responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

Jan 05, 2023 -

Lundgren Honda of Auburn responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

Jan 08, 2023 -

¯\_(ツ)_/¯ responded

Hi Steve, Thanks for reaching out. It was an unfortunate situation and all I was wanting was what ultimately would have likely costed you $1. I was willing to do it myself. I actually did do it myself at a cost of like $6. But the time and all the excellent experiences I had with Lundgren was lost. https://www.yelp.com/redir?url=https%3A%2F%2Fyoutube.com%2Fshorts%2FQqsK4VieFtc%3Ffeature%3Dshare&s=01e9769ea082373a7448339769d1167ffb0f88c795608d7c1517d71079b80c27

December 21, 2022

Very knowledgeable and helpful. Jayson helped us decide on the best vehicle for our needs. More

by lisa11259
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Johnson
Dec 21, 2022 -

Lundgren Honda of Auburn responded

Lisa, thank you so much for choosing Lundgren Honda of Auburn! Congrats on your new purchase, and let us know if we can be of any more assistance! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

December 21, 2022

Lundgren to include their sale staff have always gone above and beyond for me. Looking forward to a continued relationship with them and my family. More

by bmerkel2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Comeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Dupuis
Dec 21, 2022 -

Lundgren Honda of Auburn responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

December 21, 2022

Let me know what I needed for everything to go smoothly and was patient with the insurance More

by Prince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Dupuis
Dec 21, 2022 -

Lundgren Honda of Auburn responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

December 21, 2022

This was my first time working with Andy and third time at Lungren. Andy was great. Very laid back and easy buying experience. Would buy from Andy again. More

by bradfordgd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Dupuis
Dec 21, 2022 -

Lundgren Honda of Auburn responded

Thanks for your feedback on your recent visit to Lundgren Honda of Auburn. It's great to hear that Andy was able to assist you and that you had such a positive experience. We hope you enjoy your new vehicle! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

December 20, 2022

Best experience ever and Andy helped me so much with everything! It was my first time going there, they were so friendly! More

by Anxhela Sejdi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Dupuis
Dec 21, 2022 -

Lundgren Honda of Auburn responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

December 20, 2022

Andrew made the process so much easier than I have experienced in the past at other dealerships. Was honest and explained everything as simply as he could! Would highly recommend anyone in search of a More

by bseymour217
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Dupuis
Dec 21, 2022 -

Lundgren Honda of Auburn responded

Here at Lundgren Honda of Auburn, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

December 20, 2022

Excellent! Had a great experience with Jayson. From the time he picked my first phone call to when I drove my Honda out of their Lot. He was courteous and very More

by Winnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Lundgren Honda of Auburn responded

It's fantastic to hear that Jayson provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lundgren Honda of Auburn! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

December 19, 2022

A lot of nice vehicles! Many options to choose. Dealers respectful and helpful! Highly recommend More

by hjv0828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Vazquez
Dec 20, 2022 -

Lundgren Honda of Auburn responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lundgren Honda of Auburn are glad to have you as a customer. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

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