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Lundgren Honda of Auburn

Auburn, MA

4.8
1,513 Reviews
Lundgren Honda of Auburn is a family owned and operated Honda dealership celebrating over 50 years of business in the Worcester County area. We offer a stress free shopping environment for a great customer experience. Our 58,000 sq ft state-of-the-art facility offers unrivaled customer amenities including a two express oil change pit lanes, a full service cafe and a clean and comfortable child’s play area fully stocked with games and toys, just to name a few! All of this, combined with our Lundgren Advantages, * We give our customers a coupon booklet with over $779.00 in value for Lundgren Honda of Auburn. This is completed with any new or used vehicle. Family Owned and Operated Since 1964 - Our Management Team is Available 24/7! Our promises is to provide our customers with a sales and service experience unmatched in Central Massachusetts! Lundgren Honda of Auburn – Experience it!
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163 Washington St

Auburn, MA

01501

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Showing 1,513 reviews

April 17, 2021

The sales staff, the finance staff and the service staff have all been great to interact with. Everyone has been pleasant, helpful and sincere. I’ve been a customer at Lundgrens for my past four cars and in More

by pwaterhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Comeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Houle
Apr 19, 2021 -

Lundgren Honda of Auburn responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

April 03, 2021

Easy to deal with. Receive a fair quote online, which Jayson Navarra implemented without any attempt to change the deal or to sell add-ons. Very good experience. More

by mbazerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Barth
Apr 04, 2021 -

Lundgren Honda of Auburn responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason met your expectations. Thank you again for choosing Lundgren Honda of Auburn, we look forward to having you as one of our valued customers for many more years to come! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

April 02, 2021

My service advisor was Kenny Seda. He greeted me as soon as I pulled my Honda in and was very friendly. He was very knowledgeable about what my car needed and answered all questions I had. 5-star level cust More

by M.T.Tran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Seda
Apr 04, 2021 -

Lundgren Honda of Auburn responded

It's great to hear that Kenny was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lundgren Honda of Auburn! Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

April 02, 2021

Brought my vehicle in for service. Kenny was great. Great personality and very helpful. He made my experience at the dealer that much better. Great asset to a great dealership. Thank you More

by Jackie T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Seda
Apr 04, 2021 -

Lundgren Honda of Auburn responded

Thank you, Jackie, for taking the time to share your thoughts on working with our team. We're glad to hear Kenny delivered such a great experience! Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

April 01, 2021

Gail was exceptional when I went in for an issue on a new purchase and made sure I was attended to immediately. professional at its best More

by tessmom13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail Fitzpatrick
Apr 01, 2021 -

Lundgren Honda of Auburn responded

Thank you for taking the time to leave us a five-star review. We're so glad that Gail was able to help you out. We appreciate your business and our team looks forward to serving you again soon! Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

March 31, 2021

Jayson was my sales representative and he was exceptional through the entire process. Highly recommended to buy your next auto at Lundgren Honda, ask for Jayson tell him Andrea sent you... More

by tessmom13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Lundgren Honda of Auburn responded

Congratulations on your new purchase, Andrea! Thank you for taking the time to leave us this fabulous, five-star review! We are very happy that Jayson provided you with such a positive experience. We sincerely value your business and look forward to your next visit. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

March 29, 2021

Jayson and the rest of the staff are excellent process was seamless and my car is everything I wanted and more! I’ll be a long time customer of Lundgren Honda. More

by abills86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Comeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lundgren Honda of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

March 29, 2021

Paige is great!!!She is prompt in reaching out when we Paige is great!!! She is prompt in reaching out when we don't initially connect. Paige is clear when communicating what issues are, what options More

by meomappy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paige Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lundgren Honda of Auburn responded

Thank you for choosing Lundgren Honda of Auburn, your feedback and rating mean a lot to us. We're glad Paige was able to help, and we hope to see you again! Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

March 29, 2021

Buying a vehicle can be and usually is a scary thing. Sam made the process as stress free and painless as it can probably ever be. She was patient with our schedule and our multiple visits More

by meomappy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Warren
Mar 29, 2021 -

Lundgren Honda of Auburn responded

Here at Lundgren Honda of Auburn, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Samantha, and it was a pleasure having you at the dealership. We appreciate your review! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

March 26, 2021

I brought my Honda Element in to see Paige, and it was a great experience! I thought I had to replace my brakes, and it turns out they just had some buildup which was taken care of that day for me. She was More

by sarahasurprenant
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Lundgren Honda of Auburn responded

Thanks for sharing your thoughts about your experience with Paige here Lundgren Honda of Auburn. We appreciate your business and hope to see you again soon! Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

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