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Lundgren Honda of Auburn

Auburn, MA

4.9
1,516 Reviews
Lundgren Honda of Auburn is a family owned and operated Honda dealership celebrating over 50 years of business in the Worcester County area. We offer a stress free shopping environment for a great customer experience. Our 58,000 sq ft state-of-the-art facility offers unrivaled customer amenities including a two express oil change pit lanes, a full service cafe and a clean and comfortable child’s play area fully stocked with games and toys, just to name a few! All of this, combined with our Lundgren Advantages, * We give our customers a coupon booklet with over $779.00 in value for Lundgren Honda of Auburn. This is completed with any new or used vehicle. Family Owned and Operated Since 1964 - Our Management Team is Available 24/7! Our promises is to provide our customers with a sales and service experience unmatched in Central Massachusetts! Lundgren Honda of Auburn – Experience it!
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163 Washington St

Auburn, MA

01501

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Showing 1,516 reviews

March 29, 2021

Buying a vehicle can be and usually is a scary thing. Sam made the process as stress free and painless as it can probably ever be. She was patient with our schedule and our multiple visits More

by meomappy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Warren
Mar 29, 2021 -

Lundgren Honda of Auburn responded

Here at Lundgren Honda of Auburn, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Samantha, and it was a pleasure having you at the dealership. We appreciate your review! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

March 29, 2021

Jayson and the rest of the staff are excellent process was seamless and my car is everything I wanted and more! I’ll be a long time customer of Lundgren Honda. More

by abills86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Comeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lundgren Honda of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

March 26, 2021

I brought my Honda Element in to see Paige, and it was a great experience! I thought I had to replace my brakes, and it turns out they just had some buildup which was taken care of that day for me. She was More

by sarahasurprenant
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Lundgren Honda of Auburn responded

Thanks for sharing your thoughts about your experience with Paige here Lundgren Honda of Auburn. We appreciate your business and hope to see you again soon! Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

March 25, 2021

Paige is an excellent service provider. She is extremely helpful, knowledgeable and professional. Her friendly personality makes it a pleasure to work with her. She is the best at her job! More

by Maggiehart1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Lundgren Honda of Auburn responded

Maggie, Thank you for your very kind review. Paige and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lundgren Honda of Auburn. Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

March 24, 2021

2017 Honda Accord touring model It is still covered under the bumper to bumper warranty the rubber weather strip is ripping along bottom of drivers door I was told that it is not covered they say it's More

by jimdoolittle45
Customer Service
Recommend Dealer
No
Employees Worked With
Jim Walgreen
Apr 10, 2021 -

Lundgren Honda of Auburn responded

Jim, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

Apr 11, 2021 -

jimdoolittle45 responded

Dear Mr Gravel I have called you three times I left phone messages and you have yet to respond.My email is jimdoolittle45@gmail.com

March 24, 2021

Great service, great communication. Price estimate was accurate and work was done on time when I needed it. Excellent experience with Lundgren's service department from start to finish. More

by Rymccart516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Lundgren Honda of Auburn responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

March 19, 2021

Everyone at Honda has always been a huge help. I intended to upgrade my 2010 CR-V and thought I could only get into a used car. I ended up leaving with a brand new 2021 HR-V. This is due to the willingness t More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hill
Mar 21, 2021 -

Lundgren Honda of Auburn responded

AJ, It's great to hear that Ryan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new 2021 HR-V! Thanks again for choosing Lundgren Honda of Auburn! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

March 15, 2021

For weeks I had been searching for a 2018 or newer Honda Fit with a specific combination of trim and color. Two other Boston dealerships had already failed me; one featured a car that was not truly availabl More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lydia Krog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Lundgren Honda of Auburn responded

Bob, thank you so much for this wonderful review. It's fantastic to hear that Lydia provided you with great customer service while assisting you with your new Honda Fit purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Lundgren Honda of Auburn! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

February 25, 2021

Excelent service ...Jayson help me a lot to get the car that I wanted ...He is the best ...this is my third honda and I am satisfied with the service More

by Tamar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Lundgren Honda of Auburn responded

Thank you, Tamar, for taking the time to share your thoughts on working with Jayson and our team. We're glad to hear we delivered such a great experience! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

February 19, 2021

Great guy always on top of everything he’s doing!! He could always be on my team no questions asked. Happy New Year Jayson! N More

by northtampacjdcjd@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2021 -

Lundgren Honda of Auburn responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

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