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Luther Bloomington Acura Subaru

Minneapolis, MN

Overview
Employees
Reviews
Vehicles
4.5
5,482 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,482 reviews

August 28, 2021

Excellent efficient service. Friendly staff. Clean facility. Price point was appropriate. I have used the service department in the past and will continue to use them in the future More

by Dahpop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2021 -

Luther Bloomington Acura Subaru responded

Hi Dahpop. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Thrilled that Michael took excellent care of your during your recent service! We appreciate your continued business and look forward to seeing you again soon. Have a fantastic day.

August 28, 2021

Great service. Listened to my questions and answered them fully and concisely. He also met my expectations regarding the amount of time to repair the vehicle. More

by sergius.phillips
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2021 -

Luther Bloomington Acura Subaru responded

Hi sergius.phillips. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear your visit with Scott went to your complete satisfaction to suit your needs. We appreciate your continued business and look forward to working with you again in the future. Have a wonderful day.

August 28, 2021

I was told that it would be about an hour before my vehicle was done. 2 1/2 hours later it was finally completed and there was no explanation why it took so long. More

by sjacobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisa Karoff
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Sep 02, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning sjacobson. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for bringing this to my attention. Very sorry to hear your recent experience did not meet your expectations, this is not the quality of service we want to provide to our guests. If you could contact me directly at: lisa.mullenberg@lutherauto.com with your full name, year make and model of the vehicle, phone number on file, and the repair order number, I would be more than happy to look into this for you.

August 28, 2021

It was all satisfactory, no issues. All went smoothly. Very friendly and all The checks on my car were explained to me. I have no further comments. More

by JTAY79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2021 -

Luther Bloomington Acura Subaru responded

Hi JTAY79. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Great to hear your service experience with Michael went well. We appreciate your business and look forward to working with you again soon. Have a wonderful day.

August 28, 2021

Great service. I actually went to the old location first and then to Acura before I finally found the right spot, but they were really understanding about my tardiness. Great communication, excellent explan More

by bigsky1470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2021 -

Luther Bloomington Acura Subaru responded

Hi bigsky1470. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Excellent to hear that you had a fantastic service experience with Shawn during your visit to our new Subaru facility. We appreciate your patronage and look forward to providing the same level of great service next visit. Have a grand day.

August 28, 2021

I always receive excellent customer service at Luther Bloomington Acura Subaru. Anthony is the best! Great communication and friendly personality. Quality work on car at fair price. More

by CAREN.JACOBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 07, 2021 -

Luther Bloomington Acura Subaru responded

Hi CAREN.JACOBS. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Thrilled that you really enjoyed working with Anthony! We appreciate your loyalty and look forward to working with you again in the future. Have a great day.

August 28, 2021

Anthony was great, very professional service. It’s great to have people like Anthony to be the face of the dealership in front of customers More

by Yousef725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2021 -

Luther Bloomington Acura Subaru responded

Hi Yousef725. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. I am so happy to hear you thoroughly enjoyed your service experience with Anthony! We agree he greatly represents the face of the brand and its excellence. We appreciate your business and look forward to working with you again soon. Have a great day.

August 27, 2021

Very kind and polite young man. He paid attention to all of my requests and he made sure everything was completed properly. He even escorted me out to my car and double checked . He was very helpful and e More

by JOELLE SAWVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi JOELLE SAWVEL. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. I am so proud to hear that Shawn provided quite a stellar and all-around wholesome service experience for you while you were in. We appreciate your continued loyalty and look forward to providing many more years of excellent service. Have a wonderful Labor Day Weekend.

August 27, 2021

Shawn was great to work with in the service Dept. He was very pleasant, accommodating and efficient. The new Subaru building is beautiful and the outdoor patio is fabulous! More

by RDMORAVEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi RDMORAVEC. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Excellent to hear Shawn took fantastic care of you and you thoroughly appreciated the new Subaru accommodations. We appreciate your business and look forward to working with you again soon. Have a nice Labor Day Weekend.

August 27, 2021

Prompt, amazing service. They always ask before doing further services. Nice waiting room with great snacks and coffee. Staff is very polite and accommodating. More

by Jillian W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi Jillian W. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. To uphold genuine trust and proper communication with our clients, we definitely ensure our clients are aware of costs before proceeding with any services as transparency is a very integral part of our service processes. Very happy to hear that your experience with Shawn went very well! We appreciate your business and look forward to working with you again in the future. Have a great Labor Day Weekend.

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