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Luther Bloomington Acura Subaru

Minneapolis, MN

4.5
5,483 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,483 reviews

August 04, 2021

Took my new Outback in to see why it erupted with multiple warning lights for no apparent reason. Service crew took car in right away even though it was late afternoon and ran battery check and reboo More

by jsandgren2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Luther Bloomington Acura Subaru responded

Hi jsandgren2. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Shawn and his team took great care to ensure your vehicle issues were taken care of in a timely manner. We appreciate your loyalty and look forward to working with you again soon. Have a wonderful day.

August 03, 2021

Honestly it is ridiculous to require people to make a comment that is a minimum of 25 words. I do not have any further comments to make. More

by felix.hsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Aug 05, 2021 -

Luther Bloomington Acura Subaru responded

Hi felix.hsu. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. The DealerRater platform has implemented this 25 word minimum to certify reviews are customer verified and as a safeguard from fraudulent reviews to ensure the integrity of the reviews posted. We appreciate your feedback and making the effort to meet the word minimum. Have a wonderful day.

August 03, 2021

Wonderful new facility with great customer service and comforts. Especially liked the outdoor patio. Also using solar technology for power is a great idea in today’s world. Congratulations to ownership fo More

by Sky56636911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Aug 05, 2021 -

Luther Bloomington Acura Subaru responded

Hi Sky56636911. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear you had such a great service experience with SkyLynn! With the new advancements in technology that align with Subaru’s values, we are thrilled to have state of the art accommodations available for our guests. We appreciate your patronage and look forward to working with you again soon. Have a wonderful day.

August 03, 2021

Chris Thom was wonderful to work with and the whole process was quick, straightforward, and honest. Subaru at its best! This is my third Subaru and the best experience yet. More

by jenniferncostello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Nenovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Thom
August 03, 2021

Excellent service, always! Anthony was so helpful and great to work with. He provided excellent service and was super quick in getting me on my way for the rest of my day! More

by KTKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Aug 05, 2021 -

Luther Bloomington Acura Subaru responded

Hi KTKC. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Fantastic to hear Anthony took great care to ensure your service experience went well! We appreciate your loyalty and look forward to working with you again soon. Have a great day.

August 03, 2021

Derrik was an excellent service writer. He helped with my communications with Michelin to get tires replace under warranty. He kept me informed of the status regularly with text messaging. When car was More

by GMSMITH952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrik
Aug 05, 2021 -

Luther Bloomington Acura Subaru responded

Hi GMSMITH952. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear that Derrik took great care of you during your service experience with a phenomenal service delivery. We appreciate your business and look forward to working with you again soon. Have a wonderful day.

August 03, 2021

My AC worked better before I paid it fixed. Customer service from the greeters to the one behind the desk was excellent but very dissatisfied that what I had aid for the was NOT in working order. More

by SOVRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Cole excellent and the man who set up the loaner
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon SOVRN. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. We appreciate your feedback about your visit and am glad to hear this has since been resolved with Derrik Cole's team. If you are still experiencing any issues, feel free to reach out to me directly at: lisa.mullenberg@lutherauto.com . Take care and be well.

August 02, 2021

Robert Cox did a great job facilitating the purchase of our new Acura RDX. Thank You for the easy / quick purchase of our new vehicle. More

by Gregk1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Service was performed quickly (well under estimated time). Great waiting area, with fast WiFi. I was able to work better from the waiting area than at home. The service representative was personabl More

by DOUG.KIESER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Luther Bloomington Acura Subaru responded

Hi DOUG.KIESER. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that your service experience with Michael went to your complete expectations and satisfaction in a timely manner. We appreciate your patronage and look forward to working with you again soon. Have a great day.

August 01, 2021

On time, transparent, friendly, professional . Was treated as a valued customer, and as a woman, that is not always the case in the automotive industry. More

by GARRISONS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Larsen, Jeb
Aug 04, 2021 -

Luther Bloomington Acura Subaru responded

Hi GARRISONS5. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that Randy provided you with an unbiased and welcoming service experience! Equality is a very important part of our service delivery and we certainly strive to make everyone feel welcomed. We appreciate your support and look forward to working with you again soon. Have an excellent day.

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