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Luther Bloomington Acura Subaru

Minneapolis, MN

Overview
Employees
Reviews
Vehicles
4.5
5,483 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,483 reviews

August 01, 2021

Love the new waiting space on 2nd floor of the Subaru building. Nice accommodations and snacks. Plenty of space, place for computers, tv available, lovely restrooms. More

by mcbrown41
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2021 -

Luther Bloomington Acura Subaru responded

Hi mcbrown41. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear the new Subaru facility was enjoyable for you! We appreciate your patronage and look forward to working with you again soon. Have a great day.

July 31, 2021

Luther Bloomington Acura always provides exceptional service. Anthony was very thorough and accommodating, and our vehicle seems nearly new! I will continue to have our car serviced here More

by Blem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Aug 04, 2021 -

Luther Bloomington Acura Subaru responded

Hi Blem. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Anthony took such great care of you! We appreciate your loyalty and look forward to working with you again soon for your next servicing needs. Have a great day.

July 31, 2021

Alex A. delivered excellent customer service to me, the tech team fixed my Acura's A/C that was blowing hot air, and got it done in record time so I could make a dental appt. And it was also washed. Excel More

by MARSI B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2021 -

Luther Bloomington Acura Subaru responded

Hi MARSI B. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that Alex provided you with a great level of professional service for you and the repair has been completed to your complete satisfaction in a timely manner. We appreciate your support and look forward to working with you again in the future. Have a wonderful day.

July 31, 2021

I have had only one experience with the service department so far and EVERYONE was exceptional. My salesperson a year ago was poor at best. More

by RJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SkyLynn Dunkley
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Aug 04, 2021 -

Luther Bloomington Acura Subaru responded

Hi RJB. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear your first experience with our Service department went to your complete satisfaction and expectations. I’m very sorry to hear you did not have a positive experience with your salesperson. Feel free to e-mail our Sales Manager at: noah.joseph@lutherauto.com if you would like to further discuss that experience. Your feedback is appreciated and helps us continuously improve our current processes. Have a great day.

July 31, 2021

Great service! Personable and explained issue very well. Gave an update when service was taking longer than expected due to an issue identified during service which I appreciated. More

by CINDYBUNNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2021 -

Luther Bloomington Acura Subaru responded

Hi CINDYBUNNING. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear Alex took great care to keep you continuously updated for any delays on your service visit. We appreciate your loyalty and look forward to working with you again soon. Have a fantastic day.

July 30, 2021

The person who helped me was very nice and helpful. My car was done just when she estimated it would be. The waiting room was nice and not very crowded. More

by AV4OAKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Karoff
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Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi AV4OAKS. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that Marisa took great care to ensure we met your time expectations with the service and the lobby was enjoyable for you. We appreciate your patronage and look forward to seeing you again soon for your next servicing needs. Have a great day.

July 30, 2021

Friendly and helpful. He was able to check us in and get everything ready for our appointment. He even helped my husband on an unrelated problem with his Subaru when he came to pick me up. More

by kdawnks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi kdawnks. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Astounded to hear that Shawn provided you both with a stellar service experience from start to finish! We appreciate your patronage and look forward to working with you again soon. Have an excellent day.

July 30, 2021

Really like the ability to drive in for oil change. My regular Honda dealer was 10 Days out for this. Great waiting room. W I’ll be back More

by FJWORRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure but great job
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Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi FJWORRELL. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Thrilled to hear our Accelerated Service lane was very helpful for your maintenance needs! We appreciate your patronage and look forward to working with you again soon. Have a great day.

July 30, 2021

Brought my 2019 Forester in for a scheduled recall appointment. The we’re ready, courteous, and efficient. New facility is very comfortable. I was in and out in 15 minutes including a car wash. More

by RBruceP
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not recall
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Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi RBruceP. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very happy to hear your recall service appointment went to your complete satisfaction with time expectations met. We appreciate your patronage and look forward to working with you again soon. Have a great day.

July 30, 2021

Facility is beautiful. Staff was friendly and attentive Service was quick. Only disappointment was being charged almost $30 for a tire rotation. Technically the tires came from there, most places would d More

by mtkadaisy71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nhu Le
Report | Print
Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi mtkadaisy71. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear you had a wonderful service experience in our new Subaru facility with Nhu. I do apologize for any convenience with our tire rotation cost. If a full set of tires are purchased during our Luther Tire Event, free tire rotations for the life of the tires are included. Otherwise, we do charge $30 for the labor to complete the tire rotation service. We appreciate your feedback and look forward to working with you again soon. Have a nice day.

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