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Luther Bloomington Acura Subaru

Minneapolis, MN

4.5
5,483 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,483 reviews

July 28, 2021

The Bloomington Acura service department is fantastic. I will be shopping for a new car with in the next year. My new car will be an Acura because of the great service dept at Bloomington Acura. More

by peggysl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy
Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi peggysl. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. I am so proud to hear that you have had nothing short of wonderful service experiences here with us at Luther Bloomington Acura. We really appreciate your support and look forward to servicing your future Acura! Have a wonderful day.

July 27, 2021

This dealership treats its customers so well and has the highest level of customer service. Their personnel are exceptional in every way. The personnel make what can be a tense experience an absolute pleasu More

by MARCIAMILLERLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi MARCIAMILLERLAW. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. I’m absolutely elated to hear that you have a very high level of support for us here at Luther Bloomington Subaru. We truly make it one of our goals to ensure all of our clients feel comfortable during the entire process for their service experience. Happy that we can achieve this for you to your complete expectations! We appreciate your loyalty and look forward to working with you again in the future. Have a great day.

July 27, 2021

I was frazzled after driving in busy hot traffic and Skylynn and Andrew were very helpful. They explained what I needed to know. Thank you, More

by MAILROSIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Larson, SkyLynn Dunkley
Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi MAILROSIE. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that SkyLynn and Andrew took great care to ensure you were provided with the pertinent information needed during your service experience. We appreciate your patronage and look forward to working with you again soon. Have a fantastic day.

July 26, 2021

Fast, competent service with friendly service advisors. My only criticism is that I shouldn't have to write a 25 word (or more) comment if I choose not to. Please remove the comment requirement. More

by RCMARTINKRESSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Karoff
Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi RCMARTINKRESSE. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear Marisa took great care of you. Unfortunately, we are unable to change this word requirement on Dealer Rater because we do not own their platform and they are a different entity from Luther Bloomington Subaru. This minimum word limit was implemented by Dealer Rater as a safeguard against fraudulent reviews to ensure the integrity of the client’s honest feedback for their experience at business. We also have Google reviews as an option if you would like to review us—they have no minimum word limit. We appreciate your feedback and inquiry and hope to work with you again soon. Have a wonderful day.

July 26, 2021

Very fast service and very efficient . I was told what could’ve done and service rep left it up to me to decide. Wipers needed replacement a d I never knew once every year is recommended! More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi Sandra. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear that Andrew delivered a wonderful service experience with no pressure for you to complete recommendations. We appreciate your patronage and look forward to working with you again soon. Have a great day.

July 25, 2021

Nick was fantastic. I’ve never had a pleasant car leasing experience and this was not only smooth but engaging. Will definitely recommend to others. More

by ScubaZissou7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Goblirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2021

Dealer invoiced me for an auto not mine. Contacted service person and service supervisor, but did not hear back regarding the problem, as I requested. More

by SMALLTREE2
Recommend Dealer
Yes
Employees Worked With
Marisa Karoff
Jul 26, 2021 -

Luther Bloomington Acura Subaru responded

Hi Richard, Thank for taking my call today. We are so sorry for the mixup in the names but are happy that we were able to get it resolved for you. Thank you again and have a wonderful week.

Jul 26, 2021 -

SMALLTREE2 responded

Finally received response from dealership and it appears that the issue will be resolved. It took a negative review to get a response from the dealership and not from the original contact with the dealership representatives.

July 25, 2021

Anthony was extremely helpful, professional and polite. Went above and beyond to assist with my concerns & explain everything even after close of business since I arrived later than anticipated for my appt More

by c.hillsdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mullenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi c.hillsdale. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear that Anthony did everything possible to ensure he can provide a satisfactory service experience for you. We appreciate your business and look forward to working with you again soon. Have a wonderful day.

July 25, 2021

Service was done on time with good quality work. The service personnel were very efficient,knowledgeable, and I was on my way with a loaner vehicle very quickly. More

by toddflo
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Kapustin
Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi toddflo. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Michael took great care in providing an excellent service experience for you! We appreciate your patronage and look forward to working with you again soon. Have a great day.

July 24, 2021

Shawn greeted me with great professionalism. He talked to me about doing my 30,000 check up whish I decided to do. I said he world keep me informed at intervals of the work which he did. Going over what w More

by whurtig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi whurtig. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very happy that your entire service and sales experience with our mentioned staff went to your complete expectations. We appreciate your loyalty and look forward to working with you again soon. Have a wonderful day.

Aug 03, 2021 -

whurtig responded

We will back for shear!!

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