Luther Bloomington Acura Subaru

Nice service as always. The Service Advisor brought up a few small items that needed action now and a few that should be addressed the next time I am in 6-months. Always nice to have that heads up to plan f few small items that needed action now and a few that should be addressed the next time I am in 6-months. Always nice to have that heads up to plan for. More

I’m very pleased with the service.The facility is clean I’m very pleased with the service. The facility is clean and neat,very comfortable accommodations while waiting. Would recommend this dealer to frie I’m very pleased with the service. The facility is clean and neat,very comfortable accommodations while waiting. Would recommend this dealer to friends and family. More

While everyone was busy with whatever job they had to do, they were also aware of what was going on around them and very responsive to us. It was clear that, no matter what their job was, their primary resp they were also aware of what was going on around them and very responsive to us. It was clear that, no matter what their job was, their primary responsibility was to the customer. They were also very proud of, and happy with, the new building and service center. It made it an enjoyable experience. More

Oil change - B1 Service, including some brake work and wheel alignment. Accelerated Service Advisor Anthony Johnson was very helpful and pleasant to work with. Great job. wheel alignment. Accelerated Service Advisor Anthony Johnson was very helpful and pleasant to work with. Great job. More

They were accurate with the costs they quoted for the repair and completed the work in the time frame they stated and notified me of any other work I might need while they had my vehicle repair and completed the work in the time frame they stated and notified me of any other work I might need while they had my vehicle More

My son brought in my car and said the service was excellent. He said the new building is awesome and he loves the coffee machine! I’ve been getting cars and service at Bloomington Subaru for thirty excellent. He said the new building is awesome and he loves the coffee machine! I’ve been getting cars and service at Bloomington Subaru for thirty years! Thank you! More

The recent service I received on 6/23-6/24 was poor. I scheduled an appointment for 11 am in the morning of 6/23 to resolve noise coming from the rear area of my Subaru Outback, however I waited, at home scheduled an appointment for 11 am in the morning of 6/23 to resolve noise coming from the rear area of my Subaru Outback, however I waited, at home until 4 pm until the technicians could look and diagnose the problem, which stated was uneven tire wear. I accepted that the tires should be replaced, which was completed at the end of 6/24. I cannot entirely blame Victor for the extended time for service as it appears the organization takes in more cars than then can service. I accepted the solution of replacing the tires, which concluded at 4 pm the following day. The next time I schedule service, I will ask when can the technicians work on the car, so I do not have to wait so long. I believe that the noise is not resolved, which has me concerned, as I must leave on a 4000 mile trip this Friday night, 7/9. I will call on the morning of 7/6 to resolve the problem. I note that the receipt of 6/24 does not state that the noise was resolved. More

Like the new set-up for just Subaru. The waiting area was large and clean. Tech person could use a sun screen by their Station. was large and clean. Tech person could use a sun screen by their Station. More