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Luther Bloomington Acura Subaru

Minneapolis, MN

4.5
5,483 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,483 reviews

March 10, 2021

The service department provides excellent customer service. All repairs were explained to me in away I could understand. Other service options were explained and at no time was there any pressure More

by pmorley747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
Mar 10, 2021 -

Luther Bloomington Acura Subaru responded

Hi pmorley747. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review about your visit with Andrew Larson. Happy to hear he was able to provide an adequate no-pressure approach to focus on the options you needed. We appreciate your business and look forward to working with you again soon for your next servicing needs. Have a great day.

March 10, 2021

Wow, top notch customer service. I struggled with making a decision on my next car purchase and Amy was super helpful and patient. I love my new Subaru! More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Anderson
March 10, 2021

Beautiful new outfit - Great services - Always welcome. Thank you Shawn, great smile and always friendly.. Vehicle was ready on time. I highly recommend Bloomington Subaru More

by jeclpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Luther Bloomington Acura Subaru responded

Hi jeclpe. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your kind review about your recent visit! Glad to hear you thoroughly enjoyed our new facility and amenities. We look forward to seeing you again soon for your next servicing needs. Have a great day.

March 09, 2021

Came in for a noise in the steering and a B service on my 2010 RDX. Also needed a battery, wiper inserts and brake flush. Ended up being pretty expensive but that's how it goes sometimes. Communication was More

by WRX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name Not Remembered
Mar 09, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon WRX1. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. I’m glad to hear that we were able to take care of everything your 2010 Acura RDX needed and that your interactions were great with your advisor. We appreciate your business and hope to see you again soon for your next servicing needs. Have a great day.

March 09, 2021

Only thing wrong was that I had to take it back today. After the oil change was completed, the oil change monitor was not re-set. So when the vehicle was started the oil icon continued to come up yellow More

by matkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Mar 23, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon matkw. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review and feedback. Very sorry that this happened. I am glad to hear that this issue has since been resolved to your satisfaction. We have taken this feedback into consideration to further optimize our current service processes to prevent this from becoming a common occurrence. Your business and very much appreciated and we hope to bring a better experience next time around. Have a wonderful day and take care.

March 09, 2021

It appears I was charged for an oil change when I paid extra for a service contract that included oil changes when I purchased the car, repetitive and unnecessary maintenance was performed (replaced parts More

by arndt166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisa Karoff
Mar 10, 2021 -

Luther Bloomington Acura Subaru responded

Thank you for taking the time to leave this review. We have reviewed your last service with us and your complimentary service had been deducted. If you would like assistance in reviewing your service record we would be happy to assist. I am also happy to any questions related to your previous service. My email address is lisa.mullenberg@lutherauto.com Again thank you for taking the time and bringing this to our attention.

March 08, 2021

Just had my 2021 crosstrek sport in for its first oil change and tire rotation. Everyone in the service dept was great and service was completed in a timely manner. More

by COOPDOG72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott N, Mory Rad
Mar 09, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon COOPDOG72. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review. Thrilled to hear the visit went exceptionally well and you had great interactions with our staff. We look forward to seeing you again soon in our new Subaru building. Have a wonderful day.

March 08, 2021

Bought my car here and only service it the second time. Very friendly environment and excellent service. When waiting for your car to be ready, you can browse the new cars on display. It is a good e More

by LH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Luther Bloomington Acura Subaru responded

Hi LH. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your visit into our Accelerated Service lane. Very happy to hear that that we were able to adequately meet your expectations and you had a fine time strolling through our show room. We appreciate your business and look forward to working with you again soon. Have a nice day.

March 07, 2021

Thought I’d signed up for an appointment months ago, but at the last minute found I hadn’t. SkyLynn got me in. Excellent Service! More

by Hackberry340
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Flores, SkyLynn Dunkley
Mar 09, 2021 -

Luther Bloomington Acura Subaru responded

Hi Hackberry340. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review about your recent visit. Pleased to hear we were able to accommodate you on short notice. We appreciate your patronage and hope to see you again soon for your next servicing needs. Have a fantastic day.

March 07, 2021

Excellent service Prompt responseVery knowledgeable Excellent service Prompt response Very knowledgeable Very friendly Extra effort to price check Will ask for Alex the next time service is req More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Luther Bloomington Acura Subaru responded

Hi John. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura. Thank you for your review about your experience with Alex. Very happy to hear he was able to provide you with nothing short of an extraordinary experience. We appreciate your loyalty and look forward to seeing you soon for your next servicing needs. Have a wonderful day.

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