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Luther Bloomington Acura Subaru

Minneapolis, MN

4.5
5,482 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,482 reviews

January 05, 2021

Have been going to this dealership for many years, since we first leased a Subaru Legacy from them. Everyone is always helpful, pleasant, and professional. This last visit, the advisor, Michael Dao, was ver More

by MANGOSMARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Hi! This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to provide thorough review about your recent visit with Michael Dao. We are very lucky to have him on the team with his expertise and knowledge in the field! Thrilled to hear he was able to fully consult any concerns you had to your complete satisfaction, and I’m glad to hear he was completely transparent from start to finish. We absolutely appreciate your patience and loyalty. Hope to see you again soon for your next servicing needs. Have a fantastic day and be well.

January 05, 2021

I really like this dealership, but wish it was closer to me. The service people are very professional and the wait was not very long. More

by TGORMLEY7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo, Anthony
Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Greetings Timothy! This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you so much for the review. Fantastic news that you enjoy the experiences here at Luther Bloomington Acura Subaru. We truly appreciate your loyalty and patronage here and for making effort to drive down and see us. We’ll see you soon! Take care and be well.

January 05, 2021

I would like to express my sincere appreciation for the exceptional service rendered to me by Randy on my last visit. His professionalism and caring nature is unmatched and it was a pleasure to work with h More

by BECKERPJ
Recommend Dealer
Yes
Employees Worked With
Randy, Lisa
Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Hi there! This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for the heart-felt review and recognition of Randy Larson’s efforts! He has been a long-time employee here at Luther Bloomington Acura Subaru, and does a wonderful job dutifully taking care of guests over the years. We are very grateful to have him on our team and absolutely agree he truly is an asset to this company. We sincerely appreciate the loyalty and support and hope to see you again soon for your next servicing needs. Take care and be well.

January 04, 2021

Updated the repair as it was being serviced. Great communication! Very pleased that the service team could find the sensors that needed to be repalced. More

by KAT5
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Hi Kat. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for the wonderful review! Great to hear that Andrew Larson and his team took great care of your vehicle and made sure all bases were covered. We look forward to seeing you soon for your next servicing needs! Take care and be well.

January 03, 2021

Justine gave us extraordinary service. She went above and beyond. Justine is very knowledgeable, thorough and friendly. We would recommend Justine to any of our friends. More

by cuddihy
Recommend Dealer
Yes
Employees Worked With
Justine Melchior
January 03, 2021

It was a very easy and fast service trip. Everything was explained clearly and my interactions with my service consultant and tech was pleasant. The only concerning comment I could make is that it was rath More

by AnnaAHS
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Dear Anna. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you kindly for your feedback and review. Great to hear Andrew Larson provided an exceptional service delivery from start to finish. To address the concerns with the waiting lounge, we are currently in the midst of completing our new Subaru building, which we highly anticipate would greatly help resolve the space constraints. We appreciate your patience and understanding. Take care and be well.

January 03, 2021

The experience was pretty good overall. It wasn't as "personal" as the experience at BMW, and I haven't been contacted yet about receiving license plates (temporary plate is expired). The car came from More

by JOH07179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris LaMere
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britta Giller
January 03, 2021

Had a scheduled appointment and I was in and out in less than an hour. Felt safe even with a relatively busy waiting area. Good Wi-Fi to keep working while I waited. More

by KELLY.C.LANGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Karoff
Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. We appreciate your feedback in regards to your recent visit, Kelly! Great to hear everything went well. Hope to see you again soon for your next servicing needs. Take care and be well.

January 03, 2021

Safe checkin procedures. Attentive and careful service. Good communication during service. Busy service checkin and waiting areas but enough room to spread out and distance. More

by mncarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Hi! This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thanks for the great feedback and review! Wonderful to hear you had a positive service visit. We truly strive to create a safe and comfortable experience for all of our guests in the midst of the pandemic by ensuring our staff abides by all policies and protocols to make this possible. Have a wonderful day and be well.

January 03, 2021

Phenomenal job by Mory I have been buying cars from him since 1992 that is 28 years Ease of transaction fast efficient and excellent Knows the product and understands the customer Excellent resource More

by tilok.ghose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mory Rad
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