Back

Luther Bloomington Acura Subaru

Minneapolis, MN

4.5
5,482 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
Contact Dealership

7801 Lyndale Ave S

Minneapolis, MN

55420

Directions

By Type

Showing 5,482 reviews

September 24, 2022

The building is absolutely stunning. All the windows and lights really help make the transaction special!! The staff were so welcoming too! Our salesman was so knowledgeable and answere More

by John and Paula Pecarich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bakeman
September 24, 2022

It’s clean, organized and professional. I did not have a long wait for an oil change. Good explanation of what was done and had one suggestion. Have tires rotated. More

by LJMJMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name but excellent
Nov 13, 2022 -

Luther Bloomington Acura Subaru responded

Ljmjmar, thank you for your high star rating. We're happy to see that your experience with us was excellent! Our team is available should you require any extra help.

September 24, 2022

I like everything about the dealership except the ability to reach the switchboard on the phone. Several times over the past year, I've called, got one ring, then the line disconnected. Tried the same, mul More

by LJHAISTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Alas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

They were able to fit me in for a tire rotation when I was there for another issue. More

by WOOLYRJH
Recommend Dealer
Yes
Employees Worked With
I do not remember names.
September 23, 2022

I was extremely disappointed in the assessment of my car, I spent 4k , and asked if there were any foreseeable big problems and within 6 months I had another 2k fix that should have been for seen. I sold my More

by KELLY.GR.WOLF
Recommend Dealer
No
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Luther Bloomington Acura Subaru responded

Thank you for taking the time and leaving this review. We can certainly understand the frustration that comes with vehicle repairs. Unfortunately 8 months is a long time and there is no way to predict what can/may happen in the future. We apologize for the added stress and wish nothing but the best for you and your family.

September 22, 2022

Willing to assist us in figuring out how to use our tire insurance plan to fix our rim. They worked with us to work through the issues and provide the best possible service. More

by cellazappia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

Very pleased with my purchase experience. The staff was very friendly and helpful and I was impressed with the amount of inventory they had. More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Johnson
Sep 21, 2022 -

Luther Bloomington Acura Subaru responded

Thank you for your business, Michelle!

September 20, 2022

Everybody made the whole process so easy, and at a time when we needed easy the most. Can’t thank y’all enough, and we’d recommend you to everyone. More

by katowjo316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Zickermann
September 20, 2022

From start to finish, everyone was super helpful and courteous! The staff went above and beyond to not only make me feel comfortable in by first ever purchase of a vehicle from a dealership but they als More

by mr.eric.mord
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Fagen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Vang
September 20, 2022

Was extremely disappointed in the way the team handled the sale and our trade in. We feel we were taken advantage of and that the managers colluded with their competition behind our back to trap us into a More

by john
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kris LaMere
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cox
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Luther Bloomington Acura Subaru responded

John, thank you again for bringing this to our attention. As we discussed on the phone, it is not only our standard but an industry standard to contact other dealers when dealing with off brand trade in vehicles. This has been a long standing practice and will continue to be as we work to maximize our valued client's trade in value. We are sorry you feel this way but assure you there was no effort to deceive or mislead you in anyway. If you have any further questions or concerns you'd like to discuss, feel free to give us a call anytime.

Sep 21, 2022 -

john responded

Thank you for your response and as we discussed on the phone... my wishes and direction to the salesman and the trade-in manager were that I would bring my vehicle elsewhere after receiving your offer. I was then asked to wait and your manager contacted a BMW ownership that you own (Luther Park Place)... I said that was fine by me. After your second offer I decided to go to a nearby Minneapolis BMW dealership for a second opinion. While I was waiting to get my vehicle back your manager called over to them and when I arrived there the price they offered ended up being identical to yours and over $3,500 less than what it was pre-valued in writing by them. However since both dealerships knew their competition and discussed prior to me arriving the new value was set. You had already contacted your Park Place BMW dealership you own. There was no reason to contact the other dealership (not owned by you) I said I was heading to unless you were trying to tank or influence me getting a fair deal.

...
29
...