Luther Bloomington Acura Subaru

From start to finish, everyone was super helpful and courteous! The staff went above and beyond to not only make me feel comfortable in by first ever purchase of a vehicle from a dealership but they als courteous! The staff went above and beyond to not only make me feel comfortable in by first ever purchase of a vehicle from a dealership but they also went out of there way to make sure that I fully understood everything. More

They were able to find the exact truck I wanted. Easy car buying experience, would recommend. Easy car buying experience, would recommend. More

Nick Goblirsch was an outstanding salesman from start to finish. He helped me find the perfect vehicle for my lifestyle and preferences. The ordering process was fun and Nick kept me updated on the delive finish. He helped me find the perfect vehicle for my lifestyle and preferences. The ordering process was fun and Nick kept me updated on the delivery status. He was able to answer every one of my questions thoroughly and was very patient and helpful. Took a lot of time with the tutorial on delivery which was very helpful. More

I got a 2004 Infiniti i35 for 6k and I had to replace the power steering hose just after a week which was not pleasant for a car which was inspected by a dealership. power steering hose just after a week which was not pleasant for a car which was inspected by a dealership. More

Proforma invoice to carry the same detailed info as final invoice in order to pay in advance before pickup invoice in order to pay in advance before pickup More

Fabulous, very professional, honest on pricing and delivery times, clean and welcoming showroom and courteous staff delivery times, clean and welcoming showroom and courteous staff More

This is what I wrote the service director in response to an email SHE sent ME asking about how my service was. I still have not received a response or even a phone call to date: Good Afternoon Lisa, I an email SHE sent ME asking about how my service was. I still have not received a response or even a phone call to date: Good Afternoon Lisa, I was not happy with the outcome of my service repairs and would not recommend anyone to get their car serviced here. People already associate bringing their vehicles to dealerships with extreme high costs and being ripped off due to the labor and parts cost-analysis ratio, but I brought my vehicle here because I assumed I would be provided with quality service despite the high costs I paid. My vehicle was brought in due to a “check emissions system” notification. I was advised by Randy it was due to my catalytic converter. He stated it was not an immediate necessity. I opted for a timing belt, water and gas pump replacement, and tire alignment. I picked my Acura MDX up when it was ready and 5 minutes down the road on the freeway, I get hit with two notifications, “check charging system” and “check SH AWD”. I have never had these lights come on prior to my visit. I was on my way back to work and due to time constraints, I continued to drive to my destination and sent Randy photos of the notifications. Once I parked, he called me and apologized stating the vehicle had to be brought back immediately as it may be the alternator and with my timing belt change, they do touch the alternator OR it might be a faulty alternator. If it was a faulty alternator, why wouldn’t this be identified while it was being serviced? I tried to re-start my car to bring it back and it would not start again. I could only come to the conclusion that my vehicle was worse-off and gained more issues in the care of this dealership. Randy at least offered to get the vehicle towed and in return, supplied me with a rental. When my vehicle got towed, the tower attempted to re-start the car and it came on for a few minutes and began to sputter awful noises. I just want to be clear, I am not making a complaint on Randy, I am making a complaint on the service. I currently work full-time in the military, a mom, and a part-time student. I do not have the time or leisure to make trips back and forth. This became a complete inconvenience on all levels. Please feel free to contact me at: (left my name and number) —————————- Of course, it was a “faulty” alternator. I don’t trust this business and starting to question my investment in an Acura vehicle all together. More

The best car purchasing experience ever working with Nick Kreuer! Very professional, personable and courteous. Kept us informed throughout the entire process and answered all of our questions. Kreuer! Very professional, personable and courteous. Kept us informed throughout the entire process and answered all of our questions. More