Luther Bloomington Acura Subaru

New key reprogramming Scheduled an appointment to reprogram a brand new Acura RDX keyless fob. Key was reprogrammed in less then 15 minutes but it was not cut, Luckily, I c Scheduled an appointment to reprogram a brand new Acura RDX keyless fob. Key was reprogrammed in less then 15 minutes but it was not cut, Luckily, I checked before I left the dealer. Spent another 15 minutes to get tit cut. More

Outstanding! The person who helped me really went above and beyond what was required, was helpful, personable, and knowledgeable. I would recommend this service de The person who helped me really went above and beyond what was required, was helpful, personable, and knowledgeable. I would recommend this service department any time. More

Great dealership and sales associate Very attentive and responsive. Easy to work with. Not pushy. Have purchased two cars from this dealership and associate. Service department is excelle Very attentive and responsive. Easy to work with. Not pushy. Have purchased two cars from this dealership and associate. Service department is excellent as well. More

Changed my oil why change all my settings in the car Why were all my settings messed with!!!!??? And supposedly had the car washed, only the front not the back!! I am not happy!! Looked at a new car and Why were all my settings messed with!!!!??? And supposedly had the car washed, only the front not the back!! I am not happy!! Looked at a new car and no one came to help twice More

Need appointment or not? I've been to told in the past that I didn't need an appointment for standard service. In fact I was discouraged from making one. All those times I was I've been to told in the past that I didn't need an appointment for standard service. In fact I was discouraged from making one. All those times I was able to get a loaner car. Yesterday I was told that because I didn't have an appointment, no loaner was available. This is frustrating. More

Friendly and great deal Everyone I interacted with was friendly, and Dylan the finance guy was especially thorough and upfront. He was exceptional! My only hold out for the 5 Everyone I interacted with was friendly, and Dylan the finance guy was especially thorough and upfront. He was exceptional! My only hold out for the 5th star is that I wasn’t given entirely accurate information about the car and additional options during the test drive. I believe the misinformation wasn’t intentional, just the salesman not totally knowing the product being sold. More

Good until I got to the service agreement The ‘buying’ part of my experience was good. However, it would have been nice if the different Service Agreements could have been explained BEFORE I c The ‘buying’ part of my experience was good. However, it would have been nice if the different Service Agreements could have been explained BEFORE I came to an agreement with the salesperson on the length of payments & the monthly amount of my payments. I bought the basic amount of service, which increased my interest rate 1% & my payments by about $50@ month & extended the time an additional 9 months. It would be better Customer Service if this was all done at the time a customer initially agrees to the terms of the purchase of the car. More

Best experience during a stressful time! I went in feeling very concerned I was about to pay a huge amount to get my car fixed. Tyler walked me through what would happen and assured me he wou I went in feeling very concerned I was about to pay a huge amount to get my car fixed. Tyler walked me through what would happen and assured me he would take care of things. He kept me informed throughout the entire process and had a very calming presence. In the end, Tyler and everyone at Bloomington Subaru took great care of me and my car. I felt really good after my experience. Oh, and I was worried about price for nothing. Great service with great prices! More

Oil change FaFast, detailed, no surprises, detailed car inspection, no surprises price. fsrst, detailed, no Fast, detailed, no surprises, detailed car inspect FaFast, detailed, no surprises, detailed car inspection, no surprises price. fsrst, detailed, no Fast, detailed, no surprises, detailed car inspection, no surprises price. surprises, detailed car inspection, no surprises price. More

Overall great experience There was the right level of interaction at all levels. I never fet obligated to purchase, rather supported throughout the decision process. Edward wa There was the right level of interaction at all levels. I never fet obligated to purchase, rather supported throughout the decision process. Edward was very helpful and informative, providing the right level of detail. More