Luther Bloomington Acura Subaru

Always a great service! They were able to get my car completed in the same night, and I didn't need to pick it up the next day! They waited for me to show up! They were able to get my car completed in the same night, and I didn't need to pick it up the next day! They waited for me to show up! More

All of the people I Interact with at the dealership are friendly, helpful and courteous. friendly, helpful and courteous. More

Always a short and professional experience. The technicians are mindful of their cleanliness before entering your car, I've never had an issue with grease stains on the interior at this locatio The technicians are mindful of their cleanliness before entering your car, I've never had an issue with grease stains on the interior at this location. They do great work and don't try to push unnecessary parts or maintenance. More

Veery disappointed that we unknowingly signed up for a $3K service package at the time we purchased a used car and now have to try to get our money back., $3K service package at the time we purchased a used car and now have to try to get our money back., More

Very nice building, it was a bit hard to find as I was waiting at the wrong door, I was going to the old service entrance. At the time of appointment, customer service rep should have told customers, the waiting at the wrong door, I was going to the old service entrance. At the time of appointment, customer service rep should have told customers, the correct entrance for Subaru service. More

They worked me in very quickly with an issue I had identified after hours on a Friday night. I left a phone message for service and Christopher Kaufman called me back when they opened the following d identified after hours on a Friday night. I left a phone message for service and Christopher Kaufman called me back when they opened the following day, which was Saturday. Christopher set up an appointment for Monday, and they seamlessly transferred me to Alex Anderson, as Christopher was not working that day. They made a very thorough review of issues, and started work after I had approved the effort. They called me back with any additional work added and we discussed the pros and cons of doing each step. My bill was expensive, but they did multiple things that I knew needed to be done. I have not had any trouble since on any of the areas where they performed maintenance. Well done! More

This is an extremely professional, customer oriented shop. They are friendly and very helpful in guiding you through decisions in repairing your automobile. shop. They are friendly and very helpful in guiding you through decisions in repairing your automobile. More

We have a problem car. 2018 Outback. Very low mileage. Everyone has been very good trying to determine the problem. 2018 Outback. Very low mileage. Everyone has been very good trying to determine the problem. More

This is the second Subaru I purchased from this dealership. I came back to buy my new subaru Assent. The finance guy was extremely help and made sure I got the best interest rate and The sales lady dealership. I came back to buy my new subaru Assent. The finance guy was extremely help and made sure I got the best interest rate and The sales lady showed me all about my new car. And this why i love Bloomington Subaru. More

I bought my 2016 Outback here. Last October they replaced the battery. In April car would not start while at a drive through window. Brought it in and dealer said everything fine a Last October they replaced the battery. In April car would not start while at a drive through window. Brought it in and dealer said everything fine and updated software, which should help. Two weeks later car would not start again. Brought it in and all checked out again. Stumped I asked to have replace battery as it has 3-year warranty. They would not do that as battery tested fine and they needed to see it fail. With no other option I will replace battery on my own and buy a portable charger, but in my opinion they should have replaced battery at very least to eliminate that as a source of the failure. Now I’ll drive my 2016 Outback hoping it does not fail again at an inopportune time. They were very professional, just made wrong call for customer service. More