Luther Bloomington Hyundai

Efficient service. Team is very willing to accommodate my schedule. They went above and beyond in the service area to check things that had concerns for me. As a single Team is very willing to accommodate my schedule. They went above and beyond in the service area to check things that had concerns for me. As a single woman with no man to take over the car duties, this location really did a great job for me! More

Always way behind schedule , keep people waiting for excessive times! Simple oil change, tire rotation and service check took hours again! Customer service people are very kind thoigh! excessive times! Simple oil change, tire rotation and service check took hours again! Customer service people are very kind thoigh! More

Adrian, my customer service rep was great . He was very thorough, he explained everything along the way. An oil change was done and tire rotation and overall check. Adrian even sent me pictur He was very thorough, he explained everything along the way. An oil change was done and tire rotation and overall check. Adrian even sent me pictures of filters that he recommended having changed. He even addressed a possible paint issue I have on the hood of my car. He and another rep tried “Goof-off” and tried buffing out the two spots in question. Couldn’t get spots out but recommend going to a car detailer. They were very insightful. I appreciated the time they spent. More

It was a great experience to service my car with Hyundai Bloomington. Excellent job done Bloomington. Excellent job done More

Tracy Debruzzi helped to made our purchase the quickest and smoothest that I have ever experienced. He was very helpful, friendly, and not pushy at all. I will look forward to working with him and Luther H and smoothest that I have ever experienced. He was very helpful, friendly, and not pushy at all. I will look forward to working with him and Luther Hyundai again for the next vehicle. More

Great communication and excellent work. Pricing is transparent and fair. Easy to schedule online. Thanks Pricing is transparent and fair. Easy to schedule online. Thanks More

It was easy to get an appointment, but had to be scheduled two weeks away. I would have thought they could have ordered the parts so that they would have been ready instead of having to make a secon scheduled two weeks away. I would have thought they could have ordered the parts so that they would have been ready instead of having to make a second appointment. More

Kevin in the service department was great. He kept me informed of what was happening with my car as I was out running errands with there loaner car. Once I returned he went through everything He kept me informed of what was happening with my car as I was out running errands with there loaner car. Once I returned he went through everything that was done and I was on my way. More

Great service. Austin kept me in the loop with the progress of replacing my motor. Austin kept me in the loop with the progress of replacing my motor. More

Took over 2 weeks to get my genesis in for an appt. Could not drive while I waited. Had difficulty reaching service. Didnt have thethermostat in stock which caused delay. Did not get updates as promise Could not drive while I waited. Had difficulty reaching service. Didnt have thethermostat in stock which caused delay. Did not get updates as promised in a timely manner. On a positive note Hyundai did cover part of the fees. Quoted $1100 to replace a thermostat which should not go bad with only 50k miles. Poor engineering design making it very hard to access. Had a water pump replaced at 40k miles. The car rides beautifully but no longer trust the reliability of this car and would not purchase another.If buying used get a certified car. If Hyundai thinks they build a great car they should not reduce the warranty length to the 2nd owner. That move hurts resale on a brand that is striving for market share. More