Luther Bloomington Hyundai

Austin was my service rep. He communicated clearly and efficiently, and also set up a Lyft ride back home and a return ride later when the job was completed. efficiently, and also set up a Lyft ride back home and a return ride later when the job was completed. More

Jake & Lucas helped me out a lot, I really appreciate everything they did to help me get my new car! I love it so far! everything they did to help me get my new car! I love it so far! More

Unfortunately I was very disappointed by my experience with the dealership’s service. I brought my car in for an issue with the ignition not working properly. After being told the repair was completed, it with the dealership’s service. I brought my car in for an issue with the ignition not working properly. After being told the repair was completed, it was acknowledged by the mechanic that the battery was dying, which I thought was odd (this had never happened before). After getting my car home, I, as someone with no knowledge about cars, instantly realized that the car was not shutting off after the key was removed (several electronic components remained on). The fact that the mechanic/service team acknowledged the issue but gave me my car back anyway is extremely unprofessional, and it is unbelievable that they didn’t notice the car was still on after the key was removed. The issue I brought my car in for was not resolved. Moreover, after I notified the service advisor of this, he attempted to charge me full price for another repair on the ignition issue - which should have been addressed when I brought my car in the first time. Carleen was pleasant to work with; she discounted the service after I spoke with her, although I believe more could have been done by the dealership to right the wrongs of the incomplete initial diagnosis and repair. All told, between the 2 repairs (for the single issue I brought my car in for), I was out of a car for nearly 4 weeks, and when I finally got my car back it was filthy (the drivers seat, steering wheel, and inside door handle were all covered in a black grime, and I did not receive a car wash as I typically have received at dealerships after service). I was never offered a rental car over this time, which is a courtesy I have received at other dealerships; this proved to be an incredibly inconvenient situation. I spoke with someone who has been close to the car mechanic/repair industry about my experience and he said this was an unbelievably poor, unprofessional, and embarrassing service provided by the dealership. As long as I have my car I will not bring it to this dealership again, I will be sure to inform any Hyundai owners I know not to engage with this dealership, and I will never purchase a Hyundai again in the future. More

Everything was quick and efficient. I returned my lease and got my new lease in two hours (this included a test drive and financing for my new lease). and got my new lease in two hours (this included a test drive and financing for my new lease). More

I had a very good sales person. Very friendly and helpful. It went very smooth. Great experience and will recommend this dealership. Got the vehicle I wanted. Thanks a million helpful. It went very smooth. Great experience and will recommend this dealership. Got the vehicle I wanted. Thanks a million More

From start to finish my purchase of a used vehicle was smooth, comfortable, and honestly fun. The ability to take cars out to test drive on our own was a new experience for me and I love it. AK was fantas smooth, comfortable, and honestly fun. The ability to take cars out to test drive on our own was a new experience for me and I love it. AK was fantastic and Luke made understanding all the financing easy. When I first brought the car in worked with Robbie in service and his department was a breeze to work with. More

I am very happy with our new 2022 Tucson. Our trade in for our 2018 Tucson was more than fair. Tracy did a great job getting me into and acquainted with all the new features in our new Tucson for our 2018 Tucson was more than fair. Tracy did a great job getting me into and acquainted with all the new features in our new Tucson More

As always customer service and service work was excellent. I will and have recommended your dealership for both purchase and service. We have been very long time customers and will be back. excellent. I will and have recommended your dealership for both purchase and service. We have been very long time customers and will be back. More

It took a little longer for my oil change than I would have expected since I’d made an appointment. About 1.5 hours. But Sean was friendly, oil change done and a clean car so all is well! have expected since I’d made an appointment. About 1.5 hours. But Sean was friendly, oil change done and a clean car so all is well! More

very good sale and finance person and very helpful, straight advice and helpful inform. Easy communicate and Well inform about the car featured of used. Thank you. straight advice and helpful inform. Easy communicate and Well inform about the car featured of used. Thank you. More