Luther Bloomington Hyundai

Took car in for problems with gas tank, they repaired it and had to return it the the next week for same problem. Went to fill tank today to find the same problem, Car is still not repaired to satisfactio and had to return it the the next week for same problem. Went to fill tank today to find the same problem, Car is still not repaired to satisfaction. More

This is the 6th car we have purchased from Luther. We have always had exceptional service from our sales person Tracy to the service staff. They all make you feel very valued as a customer. have always had exceptional service from our sales person Tracy to the service staff. They all make you feel very valued as a customer. More

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I had a great experience yesterday with your Service and Parts Departments. This was my first service experience with Bloomington Hyundai. However, my family has previously purchased vehicles from Rudy Luth Parts Departments. This was my first service experience with Bloomington Hyundai. However, my family has previously purchased vehicles from Rudy Luther Toyota and Westside VW. Kudos to Dave Boogren for his fine assistance in lining up and completing installation of Hyundai 20" Calligraphy wheels and Continental tires on my new 2020 Santa Fe. Dave, as well as your Parts Department Manager, David Lind, and Sales Consultant Nate Drobnick are outstanding. These gentlemen treated me like a VIP, and are true assets to Luther's excellent organization. Luther Bloomington Hyundai's Five Star Service ROCKS! Carleton W. Fish, Plymouth, MN More

I was a little annoyed with the finance department. I don't understand why when I filled out an online application prior to coming in and everything, according to my sales rep was good to go, it still don't understand why when I filled out an online application prior to coming in and everything, according to my sales rep was good to go, it still takes over 2 hours to finalize everything. I feel the finance dept dropped the ball a little. At first I had a payment that I was pleased with but then turned out my rate and term were filled out wrong. Which I thought they then fixed which made my payment low which I was very pleased with. Then I thought everything was finalized I was called back in to tell me they had the messed up the term of the loan again which sky rocked my payment which was very upsetting. In the end I did settle on a payment I was not 100% pleased with but considered it tolerable. More

Quick and friendly staff. They kept me up to date with every little thing that they were working on and made sure that I understood what was going on and how much it would be. Outstanding! every little thing that they were working on and made sure that I understood what was going on and how much it would be. Outstanding! More

Great service. Easy to schedule. Nice loaner. Work was done fast. I was promptly contacted once vehicle was finished. They made the process very easy. done fast. I was promptly contacted once vehicle was finished. They made the process very easy. More

Came in to get a replacement for a recall part, the process was simple and I didn't have to wait long for the service to be completed. process was simple and I didn't have to wait long for the service to be completed. More

Over paid for services not complete...service guy wasn’t helpful. Will go to Burnsville from now on. Felt more like a burden and was interrupting than anything helpful. Will go to Burnsville from now on. Felt more like a burden and was interrupting than anything More

I just wanted to let you know how pleased I am with everyone at your location, I’ve enjoyed every person I’ve ever dealt with there. I’ve been a loyal customer for almost 20 years and just purchased m everyone at your location, I’ve enjoyed every person I’ve ever dealt with there. I’ve been a loyal customer for almost 20 years and just purchased my 5th vehicle from the dealership and my 4th from Brandon. Brandon is AMAZING, and everyone should know. He really listens to the customer needs, is professional, easy to work with and delivers every time. I will continue to be loyal and tell everyone I know looking for a vehicle to go to this location. (And of course to find Brandon if they can although I’m sure the rest of the sales team is outstanding as well.) More