Luther Bloomington Hyundai

Friendly and Positive I've been using Luther Bloomington Hyundai since 2010. They just replaced my cars engine under warranty. Outstanding customers service from the time y I've been using Luther Bloomington Hyundai since 2010. They just replaced my cars engine under warranty. Outstanding customers service from the time you pull in the service bay till you drive away!!! More

New car smell Not sure what type or kind of car/SUV we wanted. Stopped in and drove up and down the aisles checking all the different types of SUV's they had...and Not sure what type or kind of car/SUV we wanted. Stopped in and drove up and down the aisles checking all the different types of SUV's they had...and they had quite a lot to choose from. We ended up choosing 3 used SUV's to choose from. The salesman answered all our questions, helped us to decide the differences between them and was very knowledgeable to any questions we had. In the end, we decided on the 2019 Tucson that was on the showfloor. We were the handed off to the finance officer to go over all the paperwork and questions that had to do with the purchase of the car. He was again very knowledgeable and guided us through the paperwork in no time. Whether we bought a new or used vehicle from them, they handled us with respect and made us feel like family. The warranty and services for the car are next to none that i know of. Oh, we had stopped at most of the dealers in the Richfield/Bloomington area and the Luther Kia and This Luther Hyundai we professional in every aspect. We almost bought a Hyundai, but decided to do further looking and that's how we ended up there. Well done and thanks. More

Awesome Service. Carleen is great and really goes out of her way to ensure a smooth experience when getting my car serviced. In the past I wasn’t happy, but things hav Carleen is great and really goes out of her way to ensure a smooth experience when getting my car serviced. In the past I wasn’t happy, but things have made such a drastic change and I couldn’t be happier with the service department at Luther. More

Great customer service! This was my second time buying a vehicle from Luther Bloomington Hyundai. Great vehicles and great customer service! Very easy and peasant buying ex This was my second time buying a vehicle from Luther Bloomington Hyundai. Great vehicles and great customer service! Very easy and peasant buying experiences both times. I love my Santa Fe’s!!! More

Jamie was great to work with! Jamie was a great advisor very knowledgeable about the product and didn’t try to oversell me on anything! He was very nice and sociable! Jamie was a great advisor very knowledgeable about the product and didn’t try to oversell me on anything! He was very nice and sociable! More

Excellent service! Excellent service all around! Carrie makes you feel at ease when making a major decision. She has your best interest at the top of her list and will Excellent service all around! Carrie makes you feel at ease when making a major decision. She has your best interest at the top of her list and will always put you into what works best for you. More

I can always count on the quality customer service The service team evaluated the faulty key fob issue thoroughly and followed up on the replacement key fob under warranty based on the findings. I felt The service team evaluated the faulty key fob issue thoroughly and followed up on the replacement key fob under warranty based on the findings. I felt I was treated as a valued customer in each step taken during the whole process. The team showed their professionalism by taking necessary steps despite of my instant demand on the replacement key fob without much patience. I am very satisfied with the outcome. Thank you. More

Recall The service was just fine and I'm not going to go on and on to meet some arbitrary number of words. Service was done well The service was just fine and I'm not going to go on and on to meet some arbitrary number of words. Service was done well More

Clean efficient Service My oil change and tire rotation was executed very quickly and efficiently. IT also came with a car wash. The waiting area is clean and comfortable wit My oil change and tire rotation was executed very quickly and efficiently. IT also came with a car wash. The waiting area is clean and comfortable with free coffee and tea. More

Impressed by courtesy and integrity I came in for three recalls on my 2011 Hyundai Sonata, plus another issue with the steering column that turned out to be covered under warranty. I get I came in for three recalls on my 2011 Hyundai Sonata, plus another issue with the steering column that turned out to be covered under warranty. I get my routine service and oil changes done at a small shop in my neighborhood, so I was at Luther Bloomington Hyundai only for this no-charge work. In spite of that I got an immediate sense of friendliness, courtesy and professionalism from Jamie Tresidder. He gave me a time estimate for the repairs (shorter than expected), and also printed out a 45,000-mile service list for me, in case I felt my car was in need of any of that work. He made it clear this was for my information only, and put no pressure at all on me for getting any of this extra work done. I took a few minutes to consider it, and went back to him to say it couldn't hurt to have them do everything on the list but the oil change, which I was up to date on. I couldn't have been more impressed, or appreciative, that he gave me his honest assessment: given my car's condition, none of this extra work was truly necessary to have done. That, to me, is excellent service, and I give Jamie high marks for that integrity, and the dealership high marks for employing people of that quality. The recall work was done on time, and I left very happy with the whole experience. Thank you! More