Luther Bloomington Hyundai - Service Center

I was there to have a new key fob programed for my Genesis GV70. The whole service center was under construction; so, there were continuity issues which was expected. Once the construction is comple Genesis GV70. The whole service center was under construction; so, there were continuity issues which was expected. Once the construction is completed the true nature of service will be on display. More

A.K. made me feel right at home. He didn't try to oversell a vehicle. If I asked him any question, we either knew the answer or wouldn't take long to get an answer. Then worked with Luis in the Finan oversell a vehicle. If I asked him any question, we either knew the answer or wouldn't take long to get an answer. Then worked with Luis in the Finance Dept., which made the process go smoothly. I highly recommend working with these two when buying a Genesis from Luther Bloomington Hyundai. More

They are always overbooked and take forever just for complimentary oil changes. Online appointment schedule on the computer is broken so you always have to call for appointments. I drop my car off wi complimentary oil changes. Online appointment schedule on the computer is broken so you always have to call for appointments. I drop my car off with agreement to pick up in 2 hours, the car isn’t ready for 4 hours! I saw at least 6 cars at a time every 30 minutes coming out, but mine never came for 4 hours for an oil change? Then I’m missing a tire stem cap. They also had the wrong mileage check on the windshield stickers last time so I brought the car in about 2000 mile’s early. Everyone in the waiting room is frustrated by the long wait times as well. Sold too many cars with the 3 yearscomplimentary maintenance for their service center to handle. More

Continue to have good service at the Boomington location. I enjoy the communication via text and the ability to pay online before the car is picked up. I enjoy the communication via text and the ability to pay online before the car is picked up. More

I have to go in for a third time to get a gas cover door replaced because they keep not ordering the right parts. They didn’t do a sufficient evaluation the first time to determine what parts were needed. replaced because they keep not ordering the right parts. They didn’t do a sufficient evaluation the first time to determine what parts were needed. The people are friendly and helpful , but the ones determining what parts to order aren’t being thorough More

Service is always quick, from check in to release of the car. Pricing is maybe fair, but having a dealer shop performing the services supposedly reduces risks, right? car. Pricing is maybe fair, but having a dealer shop performing the services supposedly reduces risks, right? More

It’s very good but they always forget my tire air cup and also oil change sticker also oil change sticker More

I've heard the head unit replaced in My 2018 Genesis G80 3 times under warranty. This original issue has persisted after each repair. The first two times the unit was not programmed correctly after the repa 3 times under warranty. This original issue has persisted after each repair. The first two times the unit was not programmed correctly after the repair, and I had to bring my car back in so the backup camera worked. The third time, the tech damaged my shifter. It's been a week and I have not heard back from a service manager as promised. This dealership does not respect my time and I get getting very frustrated. More

Customer service is awful, the location is under construction. We never got to talk or explained about our car details. Charged for something we told is not working, not needing a diagnostic to pay construction. We never got to talk or explained about our car details. Charged for something we told is not working, not needing a diagnostic to pay for. NEVER answer the phone for a question during car maintenance, too tree hours for someone to answer. More

Prompt courteous staff and effective service. I went for Genesis routine service. I Would recommend highly I went for Genesis routine service. I Would recommend highly More