Luther Bloomington Hyundai - Service Center

Prompt and excellent service from the dealership. The car was fixed and delivered to our place on the same day. The car was fixed and delivered to our place on the same day. More

Great service. I arrived 15 minutes late for my appointment and they were still able to service my vehicle which I really appreciated. Staff is always friendly and I arrived 15 minutes late for my appointment and they were still able to service my vehicle which I really appreciated. Staff is always friendly and reviews what work needs to be done on the vehicle. More

Sales guy (Terry? ) And sales manager was amazing. Sorry I've forgotten their names, but they provided a very positive and regal experience while working with me on my ) And sales manager was amazing. Sorry I've forgotten their names, but they provided a very positive and regal experience while working with me on my desires. More

Great service! Fast, thorough, and prompt. Diagnosed the issue correctly, as i’ve been to other places. Always bring you hyundai to hyundai to have the issue resolv Fast, thorough, and prompt. Diagnosed the issue correctly, as i’ve been to other places. Always bring you hyundai to hyundai to have the issue resolved! Thanks! More

Abdikadir Abdi was just stellar and the staff were just super helpful while I was there. super helpful while I was there. More

The service team is always quick and friendly throughout the whole process. From check in to check out. Thanl you, Nancy! the whole process. From check in to check out. Thanl you, Nancy! More

Very friendly. Feels like family. They take good care of me. I am a loyal customer. On my 3rd Hyundai Feels like family. They take good care of me. I am a loyal customer. On my 3rd Hyundai More

I was very happy with the service that has been provided. Thank you so much! Thank you so much! More

The service center had my car 11/30/22-2/24/23. Communication was non-existent the majority of that time. Many unanswered voice mails. Calling me in February 2023 panicked and asking if I still had Communication was non-existent the majority of that time. Many unanswered voice mails. Calling me in February 2023 panicked and asking if I still had one of their loaner cars. Telling me the prior authorization for my oil consumption test got lost. Making me wait around on my day off to come get my car and then calling me at 5pm to say they are suddenly doing scopes now. And wanted my car back now in 200 miles rather than 500-1,000 to check the oil as previously explained, so what, 2 days later? In a car that is burning all of its oil? They eventually replaced my engine under warranty. Initial notes indicate a knock was heard in my engine upon receiving my car, so why keep it and do nothing for 2.5-3 months? The service center’s knack for changing plans with no communication or notice almost left me stranded at their dealership at close when I went to get my car 12/1/22 as planned. They hadn’t done an oil change as promised, so my car was there over 24 hours for no reason. When I finally got my car back 2/24/23, I immediately drove to a different dealership and bought a brand new car. I would never spend $30,000+ somewhere with zero communication skills. I enjoyed the aggressive texts from Nancy after none of my voicemails were returned for months. And the list of suggested repairs after horrendous communication. One person texted me 11/30/22 no problem, and Nancy was able to text me, so you had my correct number. And I left it several times in every voicemail. More

Always an amazingly smooth experience when I get my Genesis serviced. Top notch in every way. Genesis serviced. Top notch in every way. More