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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,419 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,419 reviews

November 22, 2023

The Luther team is always awesome. The sales experience is always fantastic and the service department is the reason I'd never buy another vehicle anywhere else. More

by BSTORCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen, The entire service department, parts, the folks in loaner vehicles, and the drivers.
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Quick, courteous and completely satisfied. The service is always very good, I appreciate the car wash and the free coffee. More

by wayne.kollath
Recommend Dealer
Yes
Employees Worked With
Casie he was Excellent!
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Wayne, I am glad to hear you enjoyed your recent visit to our service department. At Luther Brookdale Chevrolet I believe clean cars make happy customers and I am pleased to hear you appreciated your car wash! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Coming in for an appointment on a Saturday afternoon worked well for me. Little traffic, quiet waiting room. Zack was very personable and explained additional service I needed. The work was completed wi More

by bridget.godfrey7
Recommend Dealer
Yes
Employees Worked With
Zack
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Bridget, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Excelente servicio estuvieron siempre en contacto con migo para informarme de todo lo que pasaba y Carlos fue de mucha ayuda ya que habla español gracias a todos los que trabajaron en mi camioneta More

by Juan Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos O.
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

¡Gracias por dejarnos esta excelente evaluacion, Juan! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

The Luther team was great! My salesperson was K-Sandra and she was fabulous and made the car buying process easy. More

by bbiesiada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K-Sandra Martin
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Clean, friendly, easy. I was very happy with my service. I am sad prices went up though. More

by KTJEPKES
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Miller
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to leave a positive review. I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Its been ok. Casey is great. Service could be better. However its been good. I appreciate the help from Casey he has been very helpful. More

by Kiddisrael29
Recommend Dealer
Yes
Employees Worked With
Casey
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the great feedback. I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

No further follow up about a massive dent found upon pick up of vehicle. Incredibly frustrating. More

by katie.king622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Herman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Prekker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Rosas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muffy
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Katie, I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 21, 2023

Great service. Great employees. Good coffee. Easy to work with. No pressure sales. No cookies More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
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Nov 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

CT, I am elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 21, 2023

They identified all recalls that needed to be performed and did them all. Very quick More

by blakehaas
Recommend Dealer
Yes
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Nov 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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