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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.6
1,411 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,411 reviews

November 02, 2023

Good service. Pleasant staff. Wait times approximate. Wife brings car here also for service. !!grealt More

by TGJ1973
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Luther Brookdale Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 01, 2023

I like this service center because they made sure they found the problem with my vehicle and got it fixed. They had great communication with me every step. More

by RISHEKA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bady
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review, Risheka! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 01, 2023

Everyone was great and I got exactly what I wanted in the end. Joey was great. More

by bcarmack884
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 01, 2023

K-Sandra was very knowledgeable about the GMC truck I purchased and was extremely helpful. More

by brianb15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
K-Sandra Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review, Brian! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 01, 2023

Service was quick and hassle free Vehicle was completed within the time frame mentioned. Very pleased. More

by bjones141
Recommend Dealer
Yes
Employees Worked With
Max
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience. It was truly a pleasure working with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 01, 2023

They did the oil change and wiper blades replacement in less time then they told me it would take. More

by SDERICK55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 01, 2023

It was a 3 hour wait for an oil change. Two extra issues not dealt with. More

by gbeuning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 01, 2023

All the staff was super helpful and kind, they made sure to keep me updated everyday my fleet vehicle was there on the progress they made and time frames of when it would be done! I appreciate everyone who More

by quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your experience with us, Quinn! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 01, 2023

Very friendly, and courteous staff members. Waiting area is clean, well kept up. Wait time for oil change with a scheduled appointment was a bit lengthy-nearly 90 minutes. More

by martydras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fagerlee, 5 stars
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your great review, Marty. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 01, 2023

Professional service with exceptional customer service. Very friendly staff who keep you updated on the work on your car and nice customer lounge. More

by jcsuek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses Anariva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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