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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
727 Reviews
Call Service Center (612) 326-3850

727 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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November 29, 2023

They were prompt with getting the information and got it fixed as quickly as they More

by carlastarck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 29, 2023

It was convenient, fast, clean, nice The person who helped me was very helpful and fast More

by mel_morgan78
Recommend Dealer
Yes
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 29, 2023

I had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right tires for my needs. I will always recommend this deal More

by Harsha V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 28, 2023

Great service and quick turnaround. I love the car wash! Will return for my next service! More

by jimstremel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 28, 2023

I feel they did a good job overall. Just hope they rotated the tires after doing a wheel alignment More

by JimQill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the great feedback, Jim! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 28, 2023

We worked well together, he understood my problem, and he attacked it, just like a professional, he is AWESOME !!! More

by Carguyjames123
Recommend Dealer
Yes
Employees Worked With
Muffy
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 27, 2023

Alan in service always does an amazing job addressing my concerns and communicating with me throughout the entire process . More

by shallon.KIRCHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kallhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Windhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Zagal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K-Sandra Martin
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review about Alan! We really appreciate your business, Shallon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 27, 2023

Luther staff always knowledgeable and pleasant to work with.. Service was completed ahead of schedule. More

by nlubrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Report | Print
Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Luther Brookdale Chevrolet team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 27, 2023

Took in 3 times for alignment issue and had same issue continue. Took to another GM dealer and they fixed it first visit. More

by scottpaulsen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your feedback, Scott. Here at Luther Brookdale Chevrolet, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. I will share your feedback with our team and we will use this as a learning experience. We hope to earn your business back in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 26, 2023

Excellent service. Friendly and very timely Mufwava and Troy are excellent to work with and a huge reason why we come More

by CRMESS60
Recommend Dealer
Yes
Employees Worked With
Mufwava
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your experience. Your words mean so much to us and they remind us of why we do what we do. I am so thankful for your continued business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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