Luther Brookdale Chrysler Jeep Dodge RAM

King was absolutely amazing! I don’t trust salesmen but I knew I was in good hands with him the entire time. He was genuine and honest, and he knew what he was doing. The only issue I had was that everything knew I was in good hands with him the entire time. He was genuine and honest, and he knew what he was doing. The only issue I had was that everything took sooo long to complete. I was waiting for about 45 minutes to speak with someone in finance. More

Brett was the BEST! Clean, Great atmosphere, Real nice people ready and willing to help. Would tell everybody about my experience. Which was GREAT. Thank you Brett and A Clean, Great atmosphere, Real nice people ready and willing to help. Would tell everybody about my experience. Which was GREAT. Thank you Brett and Al for all your help. More

Top Notch Worked with Chris for the sale, unreal experience, much better than the other two dealerships I met with that day. Thanks Chris for all the help and w Worked with Chris for the sale, unreal experience, much better than the other two dealerships I met with that day. Thanks Chris for all the help and working through the time commitments I was under. More

Chai Lee did a great job and the process to lease my Jeep Cherokee was easy and quick. I definitely recommend Luther Brookdale Jeep. Thanks! Cherokee was easy and quick. I definitely recommend Luther Brookdale Jeep. Thanks! More

I purchased my 2018 Jeep Compass on May 20, 2020. Victor was friendly and easy to work with. However, I was told my Sirius XM would be activated within 2 days. Today is June 10, 2020 and I still do not ha was friendly and easy to work with. However, I was told my Sirius XM would be activated within 2 days. Today is June 10, 2020 and I still do not have the XM Satellite Radio. I have emailed and texted Victor regarding this as well as going in there and talking to him in person last Friday, June 5, 2020. He acknowledged the problem and said he would check on it that day and get back to me. I have heard nothing. I am getting very frustrated. Any insight into this issue would be greatly appreciated. UPDATE: The issue was resolved quickly and efficiently shortly after I wrote my review. Since my overall experience was good, other than this isolated problem, I have upgraded my rating. Thanks, Teresa (Terri) Johnson More

Our sales representative was top notch! Roni went above and beyond our expectations. He is an expert knowledge of the Pacifica and could answer every question we had. Couldn’t be more happy Roni went above and beyond our expectations. He is an expert knowledge of the Pacifica and could answer every question we had. Couldn’t be more happy with our vehicle and Roni’s service in these pandemic times!! Thank you for searching for and finding the perfect car for us. 5 star service! The other employees we worked with were below par. My husband called twice to get clarification concerning the extended warranty we were planning to purchase. Never got a call back. I left a voice mail for Scott Spaeth and did not receive a call back. After signing and paying for our car Al Maze calls and tells us we owed money on the plates. We checked our purchase agreement and it clearly stated we had paid for the plates. Thanks to Roni the discrepancy was cleared up. More

Making sure it’s right If you’re looking for a Jeep “Jordan the Jeep Guy” is you man. It was so refreshing to work with a sales Representative that really knew his product. If you’re looking for a Jeep “Jordan the Jeep Guy” is you man. It was so refreshing to work with a sales Representative that really knew his product. It took a long time for my exact Gladiator to come in, but when it did Jordan was on top of things the whole way. We had a bit of a problem with Rick regarding some of the “after market“ items we had them install, but Tony stepped and turned what could have been a bad experience to a phenomenal experience. This dealership is about getting to know you, and they work at making sure you’re happy. More

Great Salesman, Long wait times Jordan was fantastic to work with. No one knows Jeeps like he does, so we were happy to find our next vehicle through him. If Saturday is their busies Jordan was fantastic to work with. No one knows Jeeps like he does, so we were happy to find our next vehicle through him. If Saturday is their busiest day, we recommend having more finance/managers staffed to accommodate. We sat at a desk just waiting to move along in the process. More

I never received a call back from Brian Herr! I called him about some tires that were promised on my Jeep. I guess he just chose to ignore me. him about some tires that were promised on my Jeep. I guess he just chose to ignore me. More

Excellent customer service from Mary. She was very helpful and knowledgeable to all questions and concerns that I had. Also kept me updated during the entire process. helpful and knowledgeable to all questions and concerns that I had. Also kept me updated during the entire process. More