Luther Brookdale Chrysler Jeep Dodge RAM

Appreciate the time you spent with me it took a while, Lyndsey was a great salesperson to work with along with Jojo Lyndsey was a great salesperson to work with along with Jojo More

Trading my vehicle with a new Jeep Cherokee was great experience. My sales consultant Trey Gilster made this process go smoothly. He was patient and answered all my questions. He has great communication experience. My sales consultant Trey Gilster made this process go smoothly. He was patient and answered all my questions. He has great communication and people skills. Thanks!! More

A very personable and knowledge individual. He serviced us well. Dougie Saxton is his name. He serviced us well. Dougie Saxton is his name. More

Mariana was very helpful and efficient in satisfying our need to turn in our lease and get into our new leased vehicle. She did not pressure us into making a decision before we were ready. We will not hesit need to turn in our lease and get into our new leased vehicle. She did not pressure us into making a decision before we were ready. We will not hesitate to bring our business back to Mariana. More

The service writer was pleasant and enthusiastic. I explained exactly what was wrong, what troubleshooting I had taken, and what I wanted repaired. He told me about the 2 diagnostic charges and sai I explained exactly what was wrong, what troubleshooting I had taken, and what I wanted repaired. He told me about the 2 diagnostic charges and said he would contact my extended warranty company to get work covered. He called me two days later and said my truck was ready. When I went to pick it up, turns out they hadn't repaired what was wrong. I had load tested the battery and disconnected the alternator to establish there was an unknown draw on the battery. They determined it was a tracking device causing the draw. He said he would waive the next diagnostic fee and have the techs look at it. When he called again he said it was the battery (which was load tested and not the problem) and overcharged me for a battery. If they had listened to me and found the actual draw, it wouldn't have killed the battery. Very dissatisfied with their effort and lack of expertise. Won't use the dealership for anything. Do not recommend. More

Dishonest about vehicle history and current condition, also misleading regarding financing and now I am stuck with an auto loan twice the amount of the vehicle's value for a vehicle that occasionally runs also misleading regarding financing and now I am stuck with an auto loan twice the amount of the vehicle's value for a vehicle that occasionally runs. More

I have to say having Jay Diggs help my Son and I find a vehicle has been an excellent experience. He was great in helping us with finding a vehicle. Very patient and has a great sense of humor. I would vehicle has been an excellent experience. He was great in helping us with finding a vehicle. Very patient and has a great sense of humor. I would recommend Jay to anyone who is looking to buy a vehicle. I appreciate having employees that show concern for their clients. More

**Avoid Brookdale Chrysler, Jeep, Dodge – No Service After the Sale** I regret ever doing business with Brookdale Chrysler, Jeep, Dodge. While they were eager to make the sale, their service departme After the Sale** I regret ever doing business with Brookdale Chrysler, Jeep, Dodge. While they were eager to make the sale, their service department has been nothing short of a nightmare since. I’ve been waiting over **six months** for warranty-covered repairs on my Jeep, and it feels like they’re deliberately dragging their feet because it’s not profitable for them. I’ve made **two trips from East Bethel to Brooklyn Park**, both wasted because they scheduled appointments and failed to notify me that they didn’t have the parts. No calls, no emails—just canceled appointments and zero communication. The service department, specifically **Nathan Bachman**, initially called to say he updated my file and put me back on the list. He promised weekly updates every Friday. That happened **once**. Then he claimed the list was lost. Seriously? My Jeep still has a **non-functioning radio and backup camera**, and the **Service 4WD light is on**—a major concern with winter approaching in Minnesota. This is exactly why I bought a 4WD vehicle, and now it’s unreliable. To make matters worse, I referred my **sister-in-law** to this dealership, and she’s experiencing the same lack of More

Brought my lightly used 2017 Dodge Drango in for a check engine light issue. Dealership has had it for one month with no resolution. engine light issue. Dealership has had it for one month with no resolution. More

Service department is horrible, also service advisors didn’t really care about how I felt with the service that was received all the advisor was concerned about was a fee, I wouldn’t recommend anybody to didn’t really care about how I felt with the service that was received all the advisor was concerned about was a fee, I wouldn’t recommend anybody to get their car serviced here. More