Luther Brookdale Chrysler Jeep Dodge RAM

Authentic, friendly and knowledgeable I interacted with Mary and Tim on two separate nights and both times they were terrifically approachable and friendly, as well as knowledgeable and co I interacted with Mary and Tim on two separate nights and both times they were terrifically approachable and friendly, as well as knowledgeable and communicative in accommodating to my needs. It was hands down the best car purchasing experience that I've ever had - thank you! More

Actual humans not sales robots! Everyone here is so friendly! Reese and Benji helped me find my car and finance it all while keeping my best interest in mind. I never felt pressure t Everyone here is so friendly! Reese and Benji helped me find my car and finance it all while keeping my best interest in mind. I never felt pressure to purchase anything extra or pressure to make a decision on the spot. There’s a real human connection type feel here! I would definitely recommend this dealership to anyone looking to have a fantastic experience purchasing a new vehicle! More

I bought a truck Tough dealing with the accessories guy, but we got the truck bought. It took over 6 hours and we bartered for less than an hour. Tough dealing with the accessories guy, but we got the truck bought. It took over 6 hours and we bartered for less than an hour. More

Sales Person Was Awesome Went In Looking For A Specific Vehicle. They Did Not Have One, So We Ordered It. While We Were Waiting, She Found A Better Vehicle, With More Options. Went In Looking For A Specific Vehicle. They Did Not Have One, So We Ordered It. While We Were Waiting, She Found A Better Vehicle, With More Options. Awesome Job. More

Great car buying experience! Everyone I worked with was amazing, the salesman, the sales manager and the finance person! I was a repeat customer, my first transaction was so great Everyone I worked with was amazing, the salesman, the sales manager and the finance person! I was a repeat customer, my first transaction was so great, that is why I went back! More

Dream come TRUE! Just when I thought I wouldn't be able to get a car. My dream came true and I got a brand spanking new Jeep! Working with everyone was so pleaseful Just when I thought I wouldn't be able to get a car. My dream came true and I got a brand spanking new Jeep! Working with everyone was so pleaseful. And one thing I will say is they are completely upfront with you. No joke. I am a single woman walking in all alone and they never played me. They gave me what I asked for nothing more or less! I felt confident and comfortable! More

Made the car buying process smooth and enjoyable I worked with Jaime and she was personable, knowledgeable, and fun! She answered all my questions and never made me feel rushed or pressured. When I I worked with Jaime and she was personable, knowledgeable, and fun! She answered all my questions and never made me feel rushed or pressured. When I was working with Tim Miller, he explained the paperwork/financial piece of it all in a way that made it easy to understand, again without any pressure. I live about an hour away and went past multiple dealerships to make it to this one, and I would do it again because the experience was positive all around! More

Overall a good experience Let us start by saying we are completely happy with our vehicle purchase and love driving it so far. We appreciated being able to test drive the vehi Let us start by saying we are completely happy with our vehicle purchase and love driving it so far. We appreciated being able to test drive the vehicles independently and the laid back nature of the purchase process. However, we agreed upon a purchase price around 2:00 in the afternoon, at which time we were told they’d start getting the vehicle serviced/cleaned up immediately. This was important to us as we made it known that we had a time commitment to pick our daughters up by 5:00. After all loan documents had been signed, we continued to wait for word on when the detailing would be completed. We followed up again at 3:30 and 3:45 and were told at 3:45 that it would be done in 15-20 minutes. We left to run a quick errand expecting it would be completed by the time we got back 30 minutes later.... but it wasn’t. With it being a brand new car, it’s hard for me to understand how it could take over 2 hours to detail. We were also promised a full tank of gas for our inconvenience (but it wasn’t). We ended up demanding they bring it out as-is because we were going to be late for our commitment. It was quite disappointing seeing that the dash was still dusty and the inside of the windows (sun roof specifically where they took stickers off) dirty. At most, they ran the vehicle through the car wash. Although we enjoyed the experience overall, we wish they would have followed through with the same level of service we received earlier in the process. More

Luther Brookdale Jeep: Straightforward, Honest, Efficient Our salesman Victor Wiley was outstanding. I appreciate how straightforward and responsive he was. He has a low key approach but at the same time is Our salesman Victor Wiley was outstanding. I appreciate how straightforward and responsive he was. He has a low key approach but at the same time is willing to go above and beyond to make you a customer. More

Low key, no pressure, awesome deal First of all, Jordan was in contact with me promptly throughout the entire process, which was a few weeks. I asked a ton of questions, most of which First of all, Jordan was in contact with me promptly throughout the entire process, which was a few weeks. I asked a ton of questions, most of which he knew the answer to immediately; he always responded in a timely manner with the answers he didn't know (which, again, were few!!). He never pushed for the sale, genuinely wanted to help me find a vehicle I wanted. We found one at another dealership that he got brought over and prepped for pick up VERY quickly. Rick was another stellar staff that we were lucky to have working on our vehicle. He was the guy that got all the aftermarket stuff done in a very short time period so we could pick up the vehicle shortly after they received the vehicle (we're talking like 24-36 hrs) as we were from out of town and could only make it down a specific day. Tim made the financing portion easy to understand and again, didn't push for a warranty or other add ons. VERY impressed, have already told people to come here, and will be back in the future!! We know how much you guys had to do to get this deal done for us in the short time frame we had, and we REALLY appreciate everything you guys did!! Kids love the Pacifica!! More