Luther Brookdale Chrysler Jeep Dodge RAM

Straightforward Brett was easy to work with knowledgeable and honest It was the easiest car leasing experience we have hadI would recommend your dealership to anyone Brett was easy to work with knowledgeable and honest It was the easiest car leasing experience we have hadI would recommend your dealership to anyone More

Fast efficient service The fast service line was very efficient for our needs. Prices were quoted and explained. Extra areas were checked and service suggested. The work wa The fast service line was very efficient for our needs. Prices were quoted and explained. Extra areas were checked and service suggested. The work was done in no time and our car was washed as well. More

Quick Purchase Needed a new SUV quickly. Reviewed numerous dealers & brands. Narrowed choices to Luther franchises. Owned Dodge Durango previously & Brookdale cam Needed a new SUV quickly. Reviewed numerous dealers & brands. Narrowed choices to Luther franchises. Owned Dodge Durango previously & Brookdale came we'll recommend & regarded. Spoke with Jason Wiese, literally put the whole deal together in one call. Jason doggedly tracked down every applicable discount & deal to apply to the purchase. Cash buyer, at the dealership at 2:30 PM, traded two vehicles in, processed the deal, wrote a check and home with the new Durango R/T by 5:30 PM including a 100,000 mile extended warranty Keith Paskey detailed for me. Jamerson Robertson provided Sales support, vehicle orientation & insight with an emphasis on feature use & safety. More

Dealership is slow at processing transaction and no calls Left several voice messages about a vehicle and have not got a call back from several different people. The website for the staff is also not updated Left several voice messages about a vehicle and have not got a call back from several different people. The website for the staff is also not updated so really difficult to figure out who I originally talked to. More

Used Vehicle Purchase Found the vehicle to be reasonably priced. Claudio was very helpful with information, very courteous, and responsive. Appreciate the fact dealership Found the vehicle to be reasonably priced. Claudio was very helpful with information, very courteous, and responsive. Appreciate the fact dealership when through vehicle and took care of any safety and maintenance items. More

Excellent customer service I bought my 07 Aspen 2 yrs ago used from Buerkle Acura. They had all.service records from previous owner. She had major of work done with you. So I co I bought my 07 Aspen 2 yrs ago used from Buerkle Acura. They had all.service records from previous owner. She had major of work done with you. So I continued with your dealership I have had nothing but excellent service from your business. The prices have been very competitive and being a single woman with two children , price alwasy matters. Also I have to say your people.have been very honest with me about what work needs to be done and not trying to rip me off. I am familiar with vehicles and what services are really needed. But I can't do.the work . Thank you for honesty and integrity in your business. I will continue to use your services. More

Best customer-service in the auto shop I've ever seen Unbelieveable customer-service I needed my car and they delivered Brandon and whoever worked on my car thank you!!! I will use this service for my veh Unbelieveable customer-service I needed my car and they delivered Brandon and whoever worked on my car thank you!!! I will use this service for my vehicle from here out. More

Couldnt be happier! I was looking for a specific vehicle. When i found out Luther Brookdale Chrysler had the vehicle i was searching for i contacted them via their websit I was looking for a specific vehicle. When i found out Luther Brookdale Chrysler had the vehicle i was searching for i contacted them via their website. My interest was responded to immediately. The salesman, Bret, was a huge help in setting things up and giving me his time. From the test drive to seeing me off, he was there to answer questions and walk me through things. Tim in finance was great to work with as well, and made the paperwork a breeze. A vehicle is a big investment, and with the service i was given i would confidently buy again from Luther. 5 stars all around and thank you for getting me into my dream car. More

Bought used car The experience of buying the car was excellent. Enjoyed working with Chris and am very happy With the purchase. Appreciated the ability for Chris t The experience of buying the car was excellent. Enjoyed working with Chris and am very happy With the purchase. Appreciated the ability for Chris to show us cars from the Honda store as we requested. More

PULLED A CREDIT REPORT FOR NO REASON I was looking to purchase a new Jeep for my wife and trade in our old jeep. I had already been approved by my bank for the loan, I just had to pick ou I was looking to purchase a new Jeep for my wife and trade in our old jeep. I had already been approved by my bank for the loan, I just had to pick out a vehicle. Talked with the sales rep, Claudio, and we had agreed on a price which I was told from the sales rep was the final price. In filling out the paper work I was told that they had to do a check to ensure I was not a terrorist, and in filling out that paper work that I was told was mandatory apparently authorized the dealership to pull a copy of my credit report and was not intended for financing. After filling all that out I sat down with the financing and they price that we agreed upon was raised, according to them for the trade in of our vehicle. Which I had paperwork from the sales rep stating differently. So I did not purchase the vehicle at that time. About 3 weeks later I received a letter from Luther saying thanks for applying for financing thru them but since we couldn't make a deal they couldn't give me financing, which I already had. So I called up the dealership and spoke with Bryan Herr to figure out why I received this letter, he told me it was just a generic letter and that my information was not sent out for financing, then I asked how they got my social security number to run my credit because i only gave it for the terrorist check, and that's where they got it to run my credit and that's why I was getting the letter. Then I asked if my credit report was needed for the terrorist check and he told me no. So other then financing which the paperwork states its not for why did they need to pull my credit report, and why did I receive a letter saying I was not approved for credit if they did not run my credit. There is something shady going on with this place. More