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Luther Brookdale Chrysler Jeep Dodge RAM
Brooklyn Park, MN
3,656 Reviews
The Chrysler, Dodge and Jeep model lineups are fully represented at the Luther Brookdale Chrysler Jeep Dodge lot. We maintain up-to-date new and pre-owned inventories of each brand and have the sales staff with the knowledge to point you in the right direction. If you need financial assistance, vehicle repair or a specific part, our Brooklyn Park, MN location is your one-stop spot! Call us today at (877) 794-6396 if you'd like to speak with our knowledgeable staff!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,656 reviews
April 19, 2023
They need to understand the meaning of customer service. I waited for 2+ hours when my loan had already been approved by my bank but Andre insisted that I do it his way. He told me that banks don't unders I waited for 2+ hours when my loan had already been approved by my bank but Andre insisted that I do it his way. He told me that banks don't understand car loans and that's all that car dealerships do. Pretty sure banks know and understand car loans! While I waited for 2+ hours, I was not offered a beverage or anything. I was very sick and just wanted to go home. Was sent home with less than 1/4 tank of gas. The wiper blades on front and back were never checked to see if they were in good condition. I also called Mike and left him a couple of messages to return my call and never did. I finally asked the receptionist to connect me to him directly. When I finally got to speak to him on the phone, he had never even checked to see I had called or listened to my voicemail. If he hadn't listened to mine, who else did he not listen to voicemails or return calls. After finally being able to speak with Mike, I finally felt heard. He fixed my wipers and put in a full tank of gas along with putting in a service order to fix my heated steering wheel. But it shouldn't have taken that long. Those things should've been done right away. That is what good customer service is. More
by staceylynnae
Verified Customer
April 15, 2023
Jordan was perfect through the entire process. His patience and professionalism were the best I have dealt with. His patience and professionalism were the best I have dealt with. More
by sking12
April 15, 2023
This is our 5th Ram truck from Luther and it’s been a great experience every single time!! The entire staff is friendly and help full!! Thank you again Heth!! great experience every single time!! The entire staff is friendly and help full!! Thank you again Heth!! More
by HUNTERWOJO
Employees Worked With
Heath Zimmerman
April 13, 2023
Cam was great, knowledgeable and helped with all my questions. Everyone we met with was helpful and full of smiles. Great experience! questions. Everyone we met with was helpful and full of smiles. Great experience! More
by AJBLACKMORE41
Employees Worked With
Michael O'Halloran, Cameron Schmandt
