Luther Brookdale Honda
Brooklyn Center, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I really like how they made sure I was confident in my purchase, and having a loaner vehicle was very helpful while the vehicle was getting the final items installed purchase, and having a loaner vehicle was very helpful while the vehicle was getting the final items installed More
I was charged $28. 95 for a tire rotation even though it wasn't needed. 95 for a tire rotation even though it wasn't needed. More
I brought my van in to have both electric sliding doors fixed. I decided that it was too expensive to have them fixed such that they would still work electrically, so I asked if the motors could be discon fixed. I decided that it was too expensive to have them fixed such that they would still work electrically, so I asked if the motors could be disconnected and have the doors fixed such that they would just work manually. The service advisor said yes they could do that and it would cost $1700. They ordered the parts (fix attempt #1) for which I had to wait several days. Once the parts arrived, I was told that they were not the parts that were needed. So they proceeded to fix the doors with parts they already had in stock (fix attempt #2). I came to pick up the van and they said the bill was $700, not $1700. Great! I went to drive my van home, but tried the sliding doors before I left. Neither one would open from the outside. I got the service advisor to come out to the parking lot and try the doors and he agreed that they clearly don't work. So I left the van for them to fix it again (fix attempt #3). They finally fixed both doors properly and the bill came to $2200. Three attempts to fix doors such they will open and close manually seems a bit much. Also the price fluctuated wildly. More
Clean, friendly, professional. Did what they said they would do and did it very well. Did what they said they would do and did it very well. More
Everyone was very nice and helpful. The only thing that disappointed me was that the oil change coupon I receive from Hopkins Honda is not offered at Brookdale Honda as well as that lo The only thing that disappointed me was that the oil change coupon I receive from Hopkins Honda is not offered at Brookdale Honda as well as that location is much closer for me More
Over the years I’ve purchased two cars at Brookdale and have practically all of my maintenance done there. Overall I am always pleased with service at Brookdale. have practically all of my maintenance done there. Overall I am always pleased with service at Brookdale. More
Pao did an excellent job of keeping me in the loop. He updated me daily. He also helped research and found that the repair and most of the parts were cover under warranty which help me tremendously fin He updated me daily. He also helped research and found that the repair and most of the parts were cover under warranty which help me tremendously financially. Thank you Pao & Brookdale Honda! More
very quick and easy work with got my new 2023 honda crv ex-l paper in quick. ex-l paper in quick. More