Luther Brookdale Honda - Service Center

Worst Service department when dealing with customers. They say they'll call and never do. They say they'll call and never do. More

Pao was wonderful to work with! This was one of the best customer service experiences I have had at this location. I will be planning to work with Pao in the future for any needed s This was one of the best customer service experiences I have had at this location. I will be planning to work with Pao in the future for any needed services! More

Set up an appointment online to get my car looked, and when it was time for the appointment I drove to the dealership and they asked me if my car was a clean title and I said no, they wouldn’t even look a when it was time for the appointment I drove to the dealership and they asked me if my car was a clean title and I said no, they wouldn’t even look at it, never did the site ask me or tell me it needed to be clean, so wasted my time and gas driving there More

Friendly staff and excellent service ! Looking forward for the next appointment. Have a wonderful day ! Looking forward for the next appointment. Have a wonderful day ! More

Had to take vehicle in three times. Put wrong part in. Appreciate that they got it right but took over a month to resolve and lots of extra time. Prices are high for regular service ite Put wrong part in. Appreciate that they got it right but took over a month to resolve and lots of extra time. Prices are high for regular service items so shop around. More

Have an appointment for an oil changed. Waited over two hours for the oil changed to be completed. Was promise an hour but took way too long. Waited over two hours for the oil changed to be completed. Was promise an hour but took way too long. More

The service representative did an excellent job helping me with the diagnostic work I needed as well as explaining which types of services I still needed and why. me with the diagnostic work I needed as well as explaining which types of services I still needed and why. More

Fast service, the people are friendly, handle situations okay, close conveniences to go either direction. okay, close conveniences to go either direction. More

My service advisor Carl is amazing. Professional, courteous, knowledgeable, trustworthy and willing to go the extra mile. I highly recommend his expertise and am a proud customer of Bro Professional, courteous, knowledgeable, trustworthy and willing to go the extra mile. I highly recommend his expertise and am a proud customer of Brookdale Honda! More

I am bringing my car in for the third time for the same problem. Hope they can resolve it! problem. Hope they can resolve it! More