Luther Brookdale Honda - Service Center
Brooklyn Center, MN
4,090 Reviews of Luther Brookdale Honda - Service Center
I have brought my Honda Civic to Brookdale Honda since I bought it brand new in 2001. They have done all the maintenance. I am a very satisfied customer. They go far beyond what expectations I have had f bought it brand new in 2001. They have done all the maintenance. I am a very satisfied customer. They go far beyond what expectations I have had from previous dealers. More
Always gave me good information on repairs needed. Example, 175,000 miles on my rear brakes before I needed my first replacement - could have done sooner and I would not have known. That brings me ba Example, 175,000 miles on my rear brakes before I needed my first replacement - could have done sooner and I would not have known. That brings me back again and again. Thanks Maurice More
I bring all my Honda's to Brookdale Honda for service. Everything is always ready for my arrival and departure, making service a breeze. I recently had the timing belts and water pumps changed on both my Everything is always ready for my arrival and departure, making service a breeze. I recently had the timing belts and water pumps changed on both my Acura TL and Honda Oddysey. Both times, the dealership made sure to mention the internet coupons, helping me to save $100 per service! Each time, they had a free rental car prearranged and it was mere minutes on both sides of the transaction. Great job guys! More
From our first visit to Brookdale Honda prior to purchasing our 2009 Accord, we found employees friendly and helpful. This has carried forward to the service department, where we are always treated purchasing our 2009 Accord, we found employees friendly and helpful. This has carried forward to the service department, where we are always treated fairly and the work done has always been excellent. Our most recent visit was no exception, as we were taken care of promptly, all staff we dealt with were very courteous and the work done was excellent. More
Shane was very helpful in making sure my service was taken care of right away, didn't make me feel bad about being so far past my maintenance minder, and identified that I could use a tire rotation for taken care of right away, didn't make me feel bad about being so far past my maintenance minder, and identified that I could use a tire rotation for optimization of my front wheel drive, even though I was not scheduled for one. As always, a pleasure to work with these guys! More
Zac is the best. He is always friendly and kind. I feel confident that he is being upfront and honest with me and that is hard to find now days. I appreciate the fact the he takes such good care of my car confident that he is being upfront and honest with me and that is hard to find now days. I appreciate the fact the he takes such good care of my car every time I come in for routine maintenance. He always answers my questions and is just an all around great person! More
When I took my Hionda Fit in for it's first scheduled maintenance outside of oil changes, I was not expecting the positive experience that occurred. Maurice helped reduce mybill rather than increase it. maintenance outside of oil changes, I was not expecting the positive experience that occurred. Maurice helped reduce mybill rather than increase it. While waiting, I was also able to observe the staff work with other customers, and it is clear to me that this dealership "gets it". They carefully and respectfully explained each person's bill. To top it off, they washed my car: something I believe to be a realtively small courtesy; however, I can't tell you how many times I have spent hundreds or even thousands at other dealers and not received that courtesy. Of course, i would like to pay even less for basic inspection and oil change, but having said that, I would definitely recommend Luther Brookdale Honda's service. More
Always a pleasant group of people to work with - service is performed in the time they told me. I can trust them to do the work that I have requested. is performed in the time they told me. I can trust them to do the work that I have requested. More
Zac is always helpful everytime we bring our hondas for maintenance. He explains everything that needs to be done. I trust him completely. I would reccomend him to all our friends that own hondas. maintenance. He explains everything that needs to be done. I trust him completely. I would reccomend him to all our friends that own hondas. More
Maurice Johnson has coordinated the service for my car on several occasions. He is always able to schedule me in a timely manner at a time that works well for my schedule. He is thorough, forthcoming,and nev several occasions. He is always able to schedule me in a timely manner at a time that works well for my schedule. He is thorough, forthcoming,and never tries to pressure me into having work done on my car I hadn't planned for. As long as I drive a Honda, and as long as Maurice is working in service, I will be going to him for assistance. More