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Luther Brookdale Mazda Mitsubishi - Service Center

4.7

144 Lifetime Service Reviews

7235 Brooklyn Blvd, Brooklyn Center, Minnesota 55429

144 Reviews of Luther Brookdale Mazda Mitsubishi - Service Center

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September 19, 2018

"Customer first mentality"

- Phil S

Great communication and fantastic service from the team. They worked around my schedule to get my car repaired in a timely fashion. I received consistent updates and management made sure I received a good will extension on my just-expired warranty. Glad I bought from, and continue to get service from Luther!

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Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Peterson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 16, 2018

"Did what they said for less"

- Betty

Very Friendly, not pushy, gave me a loaner. The service department did the job for less than the quote. I have been bringing my car to this dealership since I bought the car in 2002.

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Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 12, 2018

"Service work performed as requested."

- badge2206

Dealership installed a cruise control on my recently purchased Mits. Mirage. The work was performed as expected and I was given the use of a free loaner vehicle while they had mine.

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Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Scott
September 12, 2018

"Service excellence "

- STEPHANIESMAIL743

The service is excellent and they always take good care of my Mitsubishi for me. The experience is great so is the staff at Luther.

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Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 12, 2018

"Scheduled service"

- RTROCKE5230

My oil change was fast and efficient. I'd scheduled a tire rotation as well, but after tire inspection, Jennifer informed me that it wasn't necessary. I appreciated that honesty.

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Recommend Dealer
Yes
Employees Worked With
Jennifer Peterson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 11, 2018

"Luther dealership is a great car dealer. "

- RSVIKEL9059

I have never had a bad experience at Luther dealership. All the employees are great, knowledgeable and friendly. I recommend the dealer to all my friends.

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Recommend Dealer
Yes
Employees Worked With
Marine Finney
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joshua Engleby
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 06, 2018

"Oil change and checking on recall item"

- Trumpet Guy

The service people are always friendly and efficient, and they explain in detail anything that was done or may need to be done. They are also conscious of my time and seem to get service done quickly.

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Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 06, 2018

"Brought car in for a warranty issue "

- brettblesi

Brought my car in for a warranty issue you would not cover the issue. Got a price to get it fixed for just under $1300. Took it somewhere else and got it fixed for $200 I will never buy anything from this dealer again

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Recommend Dealer
No
Employees Worked With
Service Department
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Luther Brookdale Mazda Mitsubishi responded

We wholeheartedly understand vehicle repairs can be frustrating. Especially when you find out a repair isn't covered by warranty due to a prior accident. When we provide estimates we use genuine Mitsubishi parts and include the necessary parts to bring the vehicle back to complete operating order. Our goal is to make sure your vehicle provides you with many miles of safe driving. Thank you for taking time to write a review, we learn from all feedback. If there is anything else our dealership can do to assist with your vehicle now or in the future please let us know. We are always here to help.

September 05, 2018

"Luther Mazda keeps earning my business"

- CHRISTIAN.SANCHEZ

Enjoy working with service advisers at Luther Mazda like Kevin T who make the whole experience seamless and painless. Every visit I've had since buying vehicle in 2016 has been consistently excellent.

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Recommend Dealer
Yes
Employees Worked With
Kevin Tran
September 01, 2018

"They're good."

- ms.tara.gibbs

They're good. Customer oriented. Kind. Thoughtful. Good work. Gone to them for 7 years and other Luther's on the same street for 12 years. Not convenient to my house, but worth the trouble of the distance.

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Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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