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Luther Brookdale Mazda
Brooklyn Center, MN
2,855 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,855 reviews
December 13, 2020
Luther Brookdale Mazda is a very clean and friendly location. They do Excellent services. I would highly recommend this location to my friends and family. location. They do Excellent services. I would highly recommend this location to my friends and family. More
by EXOCTICFERN
Verified CustomerEmployees Worked With
Kevin Tran
December 12, 2020
It was my first visit to the dealership. I was really happy with the professional & prompt service on our Mazda 5. We purchased the vehicle from a family member, tried another Mazda dealership for servic happy with the professional & prompt service on our Mazda 5. We purchased the vehicle from a family member, tried another Mazda dealership for service but I wasn’t happy. Very pleased we went to Luther, we have had great service from them with Toyota’s for years. Will definitely be back. Thank you More
by beckytracy321
December 12, 2020
Dealership location is friendly and showed us the other matching cars in my budget. I would like to revisit the store, if i want to purchase another vehicle from the same dealership with better rate and d matching cars in my budget. I would like to revisit the store, if i want to purchase another vehicle from the same dealership with better rate and discount on the vehicles More
by SAI
Employees Worked With
December 11, 2020
I got my regular oil change and a tire rotation on a car with less than 10k miles. The tire rotation was pretty expensive. The oil change was good. with less than 10k miles. The tire rotation was pretty expensive. The oil change was good. More
by MATTHEWKRIZANAC
Employees Worked With
Other Employees :
Kevin Tran, Brandon Cogswell
December 10, 2020
Eric was very helpful and the process of purchasing my CX-9 went well. It would have been best if the parts for the roof rack I requested were in stock and could have been installed when I picked up the CX-9 went well. It would have been best if the parts for the roof rack I requested were in stock and could have been installed when I picked up the vehicle. More
by dgcieslak
Employees Worked With
Eric Palmer
December 09, 2020
Great experience. Very straight forward sharing of information and no pressure situation. I would definitely return in the future. Our new car is great and a great value. information and no pressure situation. I would definitely return in the future. Our new car is great and a great value. More
by Tom
December 09, 2020
I recently leased a new CX-5 from Luther Brookdale Mazda and it was a very pleasant experience. They have a very Knowledgeable and friendly staff. and it was a very pleasant experience. They have a very Knowledgeable and friendly staff. More
by BRANDONC06
December 07, 2020
service department staff were great, scheduling the appointment was not easy, long hold time, never got a call back when requested, then after work was complete, kept getting calls that the ordered par appointment was not easy, long hold time, never got a call back when requested, then after work was complete, kept getting calls that the ordered part was in and need to schedule. More
by PCOLER64
December 07, 2020
Was quoted a price for tires,. I had to argue with the service man about correct price. Was told they quoted me for tires they didn't have. When I got my car it had the quoted tires on it. service man about correct price. Was told they quoted me for tires they didn't have. When I got my car it had the quoted tires on it. More
by theunk47
Employees Worked With
Other Employees :
Blum CC, Kevin Tran
December 07, 2020
The dealership and the people were great. However, we happen to be there on a Friday evening and after we filled out all the paperwork, we waited 2-3 hours to sign the final paperwork. This is too long happen to be there on a Friday evening and after we filled out all the paperwork, we waited 2-3 hours to sign the final paperwork. This is too long to wait for our turn to sign the final papers. More
by WILLIAM.TOWLE
Employees Worked With
