Luther Brookdale Toyota

Over the 9 years that I’ve owned my Tundra the service department has been excellent to work with. Always getting to the root of any problem and never pushing anything unnecessary on me. This past service department has been excellent to work with. Always getting to the root of any problem and never pushing anything unnecessary on me. This past service appointment with Duane was no exception. At 145K miles there were a number of large items that needed to be addressed. Duane kept me informed of the status and offered sage advice. I appreciate everyone’s care and concern that I have a great experience. More

Luther Toyota Brookdale As always, my service yesterday on my Toyota Camry was top notch. Brought it in without an appointment because the battery light was on. I was greeted As always, my service yesterday on my Toyota Camry was top notch. Brought it in without an appointment because the battery light was on. I was greeted with a friendly smile and hi from Josh as i walked up to his station, then a friendly wave from Duane. Love these guys! Reason behind the light was determined and because it would be a couple hours to fix, Josh offered me a free shuttle ride instead of waiting. Donny, the shuttle driver, was calling my name within minutes of the offer. Very professional, friendly driver. I received a text, my personal preference of notification, from Josh when my car was ready and In the test a number for Donny to call to get a ride back to the dealership. Way cool!!! The service at this dealership by far out does any other i have been to. I also want to do a shout out to the person at the cashier counter, mea culpa for not getting her name, she was very thorough and precise when checking pricing for the service. All around Best place to have your car serviced!! More

Tim and the entire staff were fantastic to work with. Love the new car and excited to continue doing business with this company! Thanks again to everyone that played a role! Love the new car and excited to continue doing business with this company! Thanks again to everyone that played a role! More

Thorough work done well This dealership does thorough work and does it well! I have had nearly all of my car maintenance done there since purchasing my Toyota Sienna van in This dealership does thorough work and does it well! I have had nearly all of my car maintenance done there since purchasing my Toyota Sienna van in 2016! I have been very pleased with the service, the accessibility, the explanations given by the staff, the quickness of finishing tasks, and even the great waiting room space. Recommend them highly! More

An easy transition into another lease Once again I was very pleased with the process of leasing another Toyota. The staff was professional and made the entire process a seamless transition Once again I was very pleased with the process of leasing another Toyota. The staff was professional and made the entire process a seamless transition. Keith, my salesperson, got me into a new vehicle with a payment that mirrored my previous lease arrangement. The staff respected my time and views on all items to review and sign. More

No hassle buying Just a fair deal without a lot of stress. Everyone treats you honestly and like you're family. Very easy to recommend Brookdale Luther Toyota. Just a fair deal without a lot of stress. Everyone treats you honestly and like you're family. Very easy to recommend Brookdale Luther Toyota. More

Good experience Lynn Floyd in sales did a marvelous job. I called, told him what I wanted, told him I would be by at a specific time. When I showed at that time, he Lynn Floyd in sales did a marvelous job. I called, told him what I wanted, told him I would be by at a specific time. When I showed at that time, he was ready. Answered my questions well, did what I asked him to. Handled everything for me like I wanted. Finance guy was ready, quick and easy as Lynn had picked up on my desire to get through the process. When I came back to get some after market accessories installed, Steve Yang did a fantastic job communicating and keeping me appraised of the status of the installs. More

I was very pleased with the service I received. Everyone was kind and courteous. I have had previously had bad experiences at other places so this was refreshing. Thank you 🙏 was kind and courteous. I have had previously had bad experiences at other places so this was refreshing. Thank you 🙏 More

Routine 18 mo./15,000 service Convenient appt.to schedule and service was great. In and out in very little time. I was early for my appt. and did not have to wait! Appreciative Convenient appt.to schedule and service was great. In and out in very little time. I was early for my appt. and did not have to wait! Appreciative for the car wash! More

Lease experience was great. Paying under the quoted price on Toyota website and very happy with the new vehicle. Would recommend this dealership to buy or lease a new vehicle. on Toyota website and very happy with the new vehicle. Would recommend this dealership to buy or lease a new vehicle. More